VP, Commercial Operations

What you'll do

• Develop and execute commercial operations strategy aligned with company objectives and global growth
• Build and lead a high-performing Commercial Operations team
• Oversee design, implementation, and optimization of sales processes, CRM systems, and tools
• Act as communication bridge to global sales teams for strategy and process adoption
• Define and implement KPIs for sales performance, pipeline health, and forecast reliability
• Partner with Sales, Marketing, Finance, and BI teams for cross-functional alignment
• Optimize sales planning, forecasting, budgeting, and quota-setting processes
• Identify and integrate new technologies and processes to enhance sales productivity and customer experience
• Provide strategic leadership, coaching, and mentorship to Commercial Operations team

Requirements

• Bachelor's degree in business, economics, or a related field; MBA preferred
• Significant leadership experience in Sales Operations or related commercial function
• Proven track record of driving measurable success in sales operations
• Experience leading and managing high-performing, geographically dispersed teams
• Exceptional analytical skills with ability to translate complex data into actionable strategies
• Expert-level knowledge of CRM systems (e.g., Salesforce), sales enablement platforms, and BI tools
• Excellent communication, negotiation, and presentation skills
• Strong understanding of modern sales methodologies and process governance
• Proven ability to drive large-scale process improvement and operational efficiency projects

Tech stack

Benefits