MNTN is hiring a Vertical Lead to manage a vertical business within the revenue organization. Responsibilities include owning revenue performance, growth strategy, customer acquisition, retention, and expansion. The role leads a team of Account Executives and Customer Success Managers, establishing operating cadence, forecasting, pipeline management, and coaching through sales cycles and account growth. The candidate must have 5+ years in digital advertising, media sales, adtech, or SaaS with leadership experience, a proven record of meeting revenue targets, and expertise in consultative sales and account management. Strong analytical, operational, and communication skills are required. Experience with Technology vertical advertisers is preferred. The position is full-time and remote, based in the United States.
What you'll do
Own a vertical business end-to-end, including revenue performance, growth strategy, customer acquisition, retention, and expansion
Lead and develop a team of Account Executives and Customer Success Managers, providing coaching, accountability, and career development
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Establish team operating cadence, performance expectations, forecasting discipline, and pipeline management practices, including regular reviews of customer health, retention risks, and expansion opportunities
Coach teams through complex sales cycles, customer onboarding, campaign performance discussions, customer retention risks, and account expansion opportunities
Shape and refine sales pitches and customer value stories tailored to the needs, priorities, and challenges of the vertical
Drive a consultative, customer-first approach to selling and account management, grounded in vertical expertise and full-funnel storytelling
Guide Customer Success Managers in translating campaign performance and measurement insights into clear recommendations that support customer goals and long-term investment
Ensure Sales and Customer Success stay aligned on customer expectations, onboarding priorities, and account strategy throughout the customer journey
Partner cross-functionally with Marketing, Product, Operations, and Revenue Enablement to improve customer outcomes and unlock revenue growth
Develop deep expertise in MNTN’s platform and products to inform customer strategy, identify opportunities to scale investment, and mitigate churn risk
Provide thought leadership around account planning, book of business management, pitching strategy, and long-term customer growth
Maintain a strong understanding of market trends, competitive dynamics, and emerging opportunities within the vertical
Own forecasting accuracy, pipeline health, and overall book of business strategy for the team, consolidating team updates into clear summaries for the Head of Industry that highlight revenue projections, key risks, growth opportunities, and recommended actions
Requirements
5+ years of experience in digital advertising, media sales, adtech, or SaaS, including experience leading teams across sales and customer success
A track record of meeting or exceeding revenue targets across new business, retention, and expansion
Experience leading consultative sales and strategic account management with mid-market and/or enterprise advertisers
Ability to coach teams across the customer journey, from complex sales cycles and onboarding to performance challenges, retention, and growth
Strong understanding of performance marketing, digital advertising, and full-funnel measurement, with the ability to translate results into clear customer recommendations
Strong analytical and operational skills, including forecasting, pipeline management, and account prioritization
Clear communication, strong people leadership, and the ability to work effectively across functions
Curiosity about customer needs, industry trends, and evolving advertiser priorities
Experience working with advertisers in the Technology vertical strongly preferred
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