AdTechTalent
Ad Ops1 month agoOn-site

TripleLift

Trading Specialist

programmaticad-opsDSPSSPExcelGoogle SheetsSQLcampaign managementtroubleshootingclient-facingdata analysis

Key details

Salary

$60K – $90K

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

New York, US; Toronto, Canada

Full job description

TripleLift seeks a detail-oriented, client-focused Trading Specialist to support advertiser partners' campaign activation and success. The role involves being the primary technical operational contact, ensuring correct campaign setup, QA of tags, performance monitoring, and quick issue resolution. Responsibilities include client-facing technical support, troubleshooting, campaign monitoring, collaboration with product and engineering teams, and educating clients on products and tools. Requires 3-5 years experience in ad operations or programmatic trading, proficiency with DSPs, Excel/Google Sheets, basic SQL knowledge preferred, strong problem-solving, communication, and organizational skills. Benefits include medical, dental, vision plans, flexible PTO, and 401k with employer match. Salary range: $60,000 - $90,000 USD. Locations: New York, NY, USA and Toronto, ON, Canada.

What you'll do

  • Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams
  • Provide consultative activation support for advertiser and agency partners for all TripleLift formats across all integrated DSPs
  • Monitor campaigns to ensure successful performance, delivery and pacing; proactively flag risks or opportunities for optimization & upsells
  • Ownership of end-to-end troubleshooting from campaign and creative setup, discrepancy resolution, and exchange-level technical issues
  • First line of support for technical, operational, and product-related client questions
  • Partner internally with product & engineering teams to provide feedback on tooling and resolve product gaps and issues
  • Be the technical & operational stakeholder on presentations with clients, comfortable presenting and speaking to data, technical and functionality related questions
  • Consult and educate clients on TripleLift’s products and external facing tools, including tooling demos, new product updates and best practices
  • Utilize Excel, Google Sheets and other advanced analytics tools, such as Omni to analyze large data sets and create actionable insights
  • Build custom dashboards and proactively monitor data to identify liquidity blockers or campaign issues

Requirements

  • Minimum of 3-5 years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side)
  • Previous experience in various DSPs required
  • Strong problem-solving skills with the ability to troubleshoot delivery and technical issues
  • Strong time management skills, able to meet deadlines and prioritize as needed
  • Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus
  • Excellent attention to detail with the ability to manage multiple campaigns simultaneously
  • Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences
  • Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions)
  • Basic SQL knowledge or willingness to learn SQL is highly preferred
  • Highly organized and process-driven with a bias toward execution and accountability

Tech stack

DSPSSPAd ServersTracking SolutionsExcelGoogle SheetsSQLOmni

Benefits

Medical, Dental & Vision PlansFlexible PTO401k with employer match

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