Technical Success Manager role at AppsFlyer responsible for managing technical relationships with strategic customers, driving product adoption, and solving complex challenges. Requires 7+ years in client-facing technical roles, proficiency in programming/scripting/query languages (Python, JavaScript, SQL), strong communication, analytical, and project management skills, and experience using AI tools. Responsibilities include developing technical account roadmaps, leading solution design, collaborating cross-functionally, and representing the company at events. Salary range $155,000 to $165,000 OTE. Location: New York, NY.
What you'll do
Own relationships with client technical stakeholders post-onboarding, driving adoption, value realization, and long-term success with the AppsFlyer platform
Develop and execute technical account roadmaps by translating business objectives into project deliverables, technical milestones, and product adoption plans
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Represent AppsFlyer at customer meetings, industry events, and conferences (up to 20% travel)
Requirements
7+ years of experience in a client-facing technical role such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, SDE, or similar
Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL)
Exceptional communication and presentation skills, able to translate technical concepts into business value for executive, technical, and operational audiences
Strong analytical, troubleshooting, and problem solving skills
Strong project and stakeholder management skills
Experience leveraging AI tools (e.g., ChatGPT, Claude) to improve productivity, scale customer engagement, and enhance workflows
Tech stack
PythonJavaScriptSQLAI tools (ChatGPT, Claude)
Benefits
Mental health programs like Be WellGlobal Employee Exchange ProgramFitness programs
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