TAM Southern Europe

What you'll do

• Proactively identify technical risks, performance bottlenecks, and operational challenges, partnering with customers to drive swift and effective resolutions
• Collaborate closely with your Country Manager to ensure long-term customer success through a world‑class support and service experience
• Support the presales process by demonstrating product value and providing technical insights to prospects, reporting directly to the Country Manager and dotted with head of TAM
• Perform Level 1 troubleshooting on performance issues, client‑side integrations, and Google Ad Manager configurations, escalating to the Solutions Engineering team when appropriate
• Deliver platform training sessions and lead onboarding programs for both new customers and prospects
• Share and expand AdTech expertise internally and externally, contributing to a culture of continuous learning
• Manage a diverse portfolio of client engagements, navigating a wide range of technical and strategic topics
• Leverage your industry knowledge to advise customers on optimizing their ad stack and maximizing revenue opportunities
• Collaborate cross‑functionally and escalate when needed to validate solutions or explore alternative approaches
• Stay ahead of industry trends, emerging technologies, and best practices, representing the company in AdTech events and webinars

Requirements

• 5–7 years of experience in a customer‑facing technical role such as pre‑sales, technical consulting, or a similar position within the AdTech ecosystem
• Strong understanding of JavaScript and hands‑on experience with debugging tools (e.g., browser developer console)
• Fluency in English and Italian
• Good communication and presentation abilities, with a talent for simplifying complex concepts
• Proven track record of managing multiple projects simultaneously while maintaining precision and focus in a fast‑paced environment
• A proactive, solution‑oriented mindset with a genuine passion for delivering value to clients
• Confidence in acting as a strategic partner, influencing both technical and business decisions
• A collaborative spirit, thriving in cross‑functional environments and motivated to contribute to team success

Tech stack