TripleLift
Associate Campaign Manager
Pune, India•4 months ago
ad opsprogrammaticcampaign management
Ad Ops4 months agoOn-site
AppsFlyer
Support Engineer - Chinese Speaker
SQLSDKmobileiOSAndroidREST APIstechnical supportcustomer supportad-ops
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Bangkok, Thailand
Full job description
Support Engineer role responsible for troubleshooting and resolving customer technical issues, working closely with customers and internal teams including Engineering and Product. Requires advanced SQL skills (4+ years), fluency in Chinese and English, experience in technical customer support, and problem-solving abilities. Bonus points for mobile development/QA experience, knowledge of SDK integration, REST APIs, and digital advertising experience. Location: Bangkok, Thailand.
What you'll do
- Take end-to-end ownership of customer technical issues, including initial troubleshooting, root cause identification, resolution, and communication
- Work with the Customer's App development team to troubleshoot any SDK implementation issues
- Collaborate closely with CSM, Product, Engineering, Partners teams, and others to troubleshoot technical issues
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
TripleLift
Data Scientist
New York, US•4 months ago
$90K – $120K
data sciencemachine learningpython
TripleLift