TripleLift
Associate Campaign Manager
Pune, India•4 months ago
ad opsprogrammaticcampaign management
Ad Ops3 days agoOn-site
The Trade Desk
Support Engineer
support engineerAPIRESTJSONGraphQLSQLtechnical supportadvertising technologytroubleshootingprogrammingPythonJavaJavaScriptHTMLdata analysis
Key details
Salary
$64K – $118K
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Los Angeles, United States
Full job description
The Trade Desk seeks a Support Engineer to collaborate with Business and Engineering teams to provide API and technical support. The role involves preventing technical issues via QA testing, improving internal monitoring and alerting processes, troubleshooting API-related issues, owning incident management, contributing to knowledge bases, and leading training and improvement projects. Candidates should have 4-6 years of technical/application support experience, strong API monitoring and troubleshooting skills, SQL proficiency, and familiarity with JSON, REST, and GraphQL APIs. Programming experience in HTML, Python, Java, or JavaScript is a plus. The position requires strong analytical skills, ability to work independently and collaboratively, and experience managing complex datasets. Benefits include comprehensive healthcare, retirement plans, disability coverage, life insurance, tuition reimbursement, parental leave, paid sick and vacation time, paid holidays, stock purchase plans, and variable compensation. The base salary range is $64,100 to $117,500 USD. Location: Los Angeles, California.
What you'll do
- Serve as Support Engineer for Technical Account Management team managing enterprise API clients and third-party partners
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