Supply Enablement Associate

What you'll do

• Execute campaign setup including trafficking, configuration, and basic troubleshooting across FreeWheel AdServer for programmatic campaigns
• Perform QA checks to ensure campaign setups follow procedures and meet accuracy and compliance standards
• Monitor campaign delivery, track pacing, performance, and delivery issues, escalating when needed
• Support internal teams by providing operational updates and resolving routine technical questions
• Document workflows including campaign processes, setup steps, and troubleshooting actions
• Collaborate cross-functionally with Product, Engineering, and Operations teams to support improvements
• Assist with process improvements by providing feedback and testing new tools or procedures
• Support AI-driven workflow enhancements by gathering data, testing automation tools, and evaluating opportunities
• Learn and apply platform knowledge of FreeWheel systems, digital video standards, and programmatic operations
• Perform other duties as assigned

Requirements

• 1–3+ years of experience in digital Ad Operations within an SSP, DSP, Agency Trading Desk, Ad Network, or Publisher
• Familiarity with digital ad servers and/or SSP platforms; FreeWheel experience is a plus
• Basic understanding of digital video standards, including VAST, OpenRTB, and programmatic advertising
• Strong analytical and problem-solving skills with the ability to troubleshoot routine technical issues
• Clear communication skills and the ability to work effectively with cross-functional partners
• High EQ and a collaborative mindset, with a willingness to learn from senior team members
• Ability to manage assigned tasks independently while following established processes and guidance
• Bachelor’s degree or equivalent experience

Tech stack

Benefits