Sr. Software Engineer - Ad Tech & Distributed Systems - FreeWheel

What you'll do

• Provide Tier-2 support for the Streaming Hub application, troubleshooting customer issues related to inventory registration, targeting, and Data functionality
• Own and contribute to the development and maintenance of Data components within the Streaming Hub platform
• Develop a strong understanding of business logic, system architecture, and customer workflows to effectively diagnose and resolve issues
• Serve as a subject matter expert for customer usage patterns, identifying gaps and driving improvements to usability and performance
• Build automation tools and scripts to improve troubleshooting, reduce manual effort, and increase operational efficiency
• Collaborate with project stakeholders to identify product and technical requirements and determine integration needs
• Debug, analyze, and optimize code across distributed systems to resolve complex technical challenges
• Partner with engineering, vendors, and client services to deliver scalable and reliable technical solutions
• Support critical operations and live events, ensuring minimal disruption and rapid incident response
• Improve customer satisfaction by reducing issue resolution time and enhancing platform reliability
• Contribute to process improvements and operational best practices across engineering and support workflows
• Participate in release cycles, including planning, testing, monitoring, and post-release validation

Requirements

• 6–8 years of professional experience in software development/engineering
• Strong coding, debugging, and troubleshooting skills in Scala, Python, and/or Go
• Experience developing, operating, and troubleshooting distributed systems and backend services
• Familiarity with data processing platforms, data pipelines, and large-scale system architectures
• Proficiency in SQL and database design
• Experience supporting applications in cloud environments (AWS or OCI)
• Hands-on experience with AWS services such as VPC, EC2, S3, IAM, Route 53, and Lambda
• Experience with automation, monitoring, and observability tools
• Familiarity with CI/CD and SDLC tools (Docker, Kubernetes, Jenkins, Git, Ansible)
• Strong Linux, networking, and infrastructure fundamentals
• Working knowledge of cybersecurity best practices, including secure configurations and incident response
• Bachelor's Degree or equivalent combination of coursework and experience
• Willingness to participate in on-call rotations, including weekends

Tech stack

Benefits