Sr. Analyst

What you'll do

• Manage minimum 8-10 projects with limited supervision
• Ensure efficient project set-up and liaise with clients and internal teams
• Tackle issues proactively or escalate appropriately
• Follow established processes and maintain documentation
• Manage studies using programmatic platforms quantum and/or dimensions
• Manage various project types: tracking, copy-testing, concept-testing, segmentation
• Efficient programming and deliver studies with FTR approach
• Plan and prepare project schedules and timelines for external and internal teams
• Anticipate and address potential issues proactively
• Work with clients to resolve specific issues
• Maintain good hygiene and prepare project documentation
• Knowledge of weighting, data merging, coding, SPSS
• Program surveys with input data
• Understand questionnaire logic and project requirements
• Understand different market research methodologies
• Execute projects as per plan
• Attend regular training to improve execution and adherence to standards
• Reconcile and manage programmatic platform updates
• Support internal team in preparing invoices for completed projects

Requirements

• 3-7 years relevant Market Research experience
• 5-6 years project management or Data processing experience
• Bachelor’s degree required; Post Graduate or B School degree preferred
• Experience with tracking (continuous and wave), copy-testing, concept-testing, segmentation
• Client centric mindset and consulting skills
• Emotional intelligence and collaborative skills
• Good conflict management skills
• Excellent verbal and written communication skills
• Experience in survey methods on managed studies
• Strong conflict resolution and problem-solving skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize in fast-paced environment
• Comfortable working night shifts, rotational shifts, 24/7 operational support, and weekends
• Sense of ownership
• Ability to work in high stress, high productivity, rapidly changing environment
• Strong communication and interpersonal skills
• PC proficiency including Internet, Windows, Excel, Word, PowerPoint, SPSS
• Demonstrated critical thinking and problem-solving abilities
• Willingness to travel abroad and work out of client site
• Willingness for inter-office movement
• Ability to work in shifts - rotational

Tech stack