Sr. Account Manager, Agency, Advertising, Account Management, Agency

What you'll do

• Partner with agency leadership on Amazon Advertising solutions and strategy
• Develop media strategies aligned with agency goals
• Coordinate internal Amazon teams to streamline agency servicing and resolve blockers
• Educate agencies on Amazon ad tech offerings, performance metrics, and insights
• Create and identify new insights from first-party and third-party research
• Co-own agency revenue targets with advertising development managers
• Report on agency account health, revenue pipeline, and provide bridge plans to senior management
• Build and maintain partnerships with advertising development managers and account teams
• Manage complex customer initiatives and relationships with multiple agency contacts
• Identify new external relationships
• Define and share team processes and best practices for agency engagement
• Mentor team members and drive strategic initiatives

Requirements

• Experience in a customer-facing role engaging with executives, technologists, or partners
• Experience in process improvement
• Experience working without preset work instructions and setting up documentation
• 8+ years relevant client-facing experience including ad agency, digital marketing, analytics
• Experience in programmatic, display, or CTV planning/buying
• Ability to manage agency issues impacting multiple groups
• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business (preferred)
• Strong analytical skills, attention to detail, effective communication (preferred)
• Experience providing training and mentorship (preferred)
• 10+ years work experience in Advertising owning media buying/planning across digital advertising, eCommerce, or linear broadcast/streaming TV (preferred)
• Programmatic strategy and emerging AI tool adoption experience (preferred)
• Proven track record delivering revenue targets and advertiser revenue growth (preferred)
• Experience defining team processes and best practices (preferred)
• Experience working across diverse groups and communicating across locales, roles, and functions (preferred)
• Ability to make smart trade-offs for long-lasting agency business impact (preferred)

Tech stack

Benefits