Sr. Account Manager, Agency, Advertising

What you'll do

• Become a knowledgeable partner on Amazon Advertising solutions and partner on agency strategy at senior leadership levels
• Develop media strategies for growth based on overall agency goals/objectives
• Coordinate across internal Amazon teams to streamline agency servicing and resolve agency-wide blockers
• Educate agencies on Amazon’s ad tech offerings, performance metrics, insights, and how to achieve greater results
• Create and identify new insights based on first-party and third-party research
• Co-own agency revenue targets with advertising development managers and achieve these targets
• Report on agency account health, revenue pipeline, and provide bridge plans to senior management
• Build and maintain effective partnerships with advertising development managers and other account team members
• Manage complex customer initiatives and relationships with multiple agency contacts and identify new external relationships
• Define team processes and best practices for agency engagement and hold partner teams accountable for improvements
• Mentor team members and drive strategic initiatives

Requirements

• Experience in a customer-facing role engaging with customer executives, technologists or partners to solve business problems with advanced technologies
• Experience in process improvement
• Experience working in the absence of preset work instructions and being instrumental in setting up documentation
• 8+ years relevant experience in a client-facing role including but not limited to ad agency, digital marketing, analytics
• Experience in programmatic, display, or CTV planning/buying
• Demonstrated ability to manage agency issues impacting several groups with differing business objectives
• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business (preferred)
• Strong analytical skills, attention to detail, and effective communication abilities (preferred)
• Experience providing training and mentorship (preferred)
• 10+ years work experience in Advertising with media buying/planning across digital advertising, eCommerce, and/or linear broadcast/streaming TV (preferred)
• Programmatic strategy, emerging AI tool adoption, and implementation experience (preferred)
• Proven track record of delivering results including revenue targets and contributing to advertiser revenue growth (preferred)
• Experience defining team processes and best practices (preferred)
• Experience working across diverse groups and communicating across diverse locales, roles, and functions (preferred)
• Ability to make smart trade-offs and understand long-lasting impact on agency business (preferred)

Tech stack

Benefits