Viant seeks a Senior Account Manager for the Sales Team to manage client relationships, support pre-sales, campaign management, account retention, and upsell activities. Responsibilities include supporting RFI/RFP processes, managing assigned accounts, liaising between clients and internal teams, managing campaign launches, using Salesforce for campaign data, and leveraging Viant’s product offerings for campaign success. Requires 3-5 years experience in digital media/programmatic/ad tech account management, 1+ year campaign management, strong knowledge of digital media and ad tech, proficiency in MS Office and Salesforce or similar CRM, and a Bachelor's degree. Benefits include fully paid health insurance, paid parental leave, and unlimited PTO. Salary range is $95,000 - $105,000. Location: New York, NY.
What you'll do
Support RFI/RFP process to land new accounts across all service models in assigned territory
Craft effective responses to RFPs and RFIs including feasibility scoping, campaign design, and supporting documentation
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
Manage and grow a roster of assigned accounts to maximize client satisfaction, retention, and growth
Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
Manage the campaign launch process from start to finish including client kick off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting
Utilize Salesforce to ensure all campaign information is accurate
Deep understanding of Viant’s product offering and best practices for campaign effectiveness and cross-selling
Use data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities
Support growth goals quarter over quarter and year over year
Be primary point of contact for the customer on day-to-day account needs
Requirements
3-5 years digital media/programmatic/ad tech account management or client service experience
1+ year of hands-on-key campaign management experience
Strong understanding and enthusiasm about digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies
Ability to thrive in a fast-paced work environment
Quickly gain product efficiency across broad set of offerings
Smart, articulate, polished, self-driven, highly motivated team player with excellent problem-solving skills
Superb organizational, written, and verbal communication skills
Consultative, strategic thinker with enthusiasm for account growth, upsell/cross sell, and customer success
Proficient in MS Office including PowerPoint, Excel and Outlook
Exposure to Salesforce.com or similar CRM
Aptitude for working with custom software systems
Bachelor’s degree required
Tech stack
SalesforceMS OfficePowerPointExcelOutlookCRM
Benefits
Fully paid health insurancePaid parental leaveUnlimited PTO
Apply now
Ready to take the next step in your career? Click the button below to continue to the application process.
