Solutions Specialist

What you'll do

• Partner with internal stakeholders and clients to understand business, workflow, and technical requirements
• Translate requirements into technical specifications, Smartly configurations, scripts, automations, and scalable process improvements
• Build, test, deploy, and maintain Smartly workflows, templates, rules, and custom automations
• Develop and optimize Google Apps Script solutions for data processing, validation, reporting, and operational efficiency
• Research, design, and implement bespoke solutions using APIs, JSON-based data flows, and scripting to solve customer use cases
• Troubleshoot and resolve issues across scripts, APIs, integrations, and Smartly workflows, including cases with incomplete or ambiguous information
• Perform QA and monitoring to ensure reliability, performance, stability, and appropriate error handling of custom implementations
• Document bugs, implementation details, and best practices, and contribute to internal tools, documentation, and scalable team knowledge sharing

Requirements

• Proficiency in JavaScript and Google Apps Script
• Experience working with APIs, JSON structures, and data workflows
• Strong analytical, troubleshooting, and debugging skills in automation or API-driven environments
• Ability to translate business requirements into technical solutions and scalable workflows
• Strong verbal and written English communication skills
• Ability to explain technical concepts clearly to non-technical stakeholders
• Structured, logical problem-solving approach with strong attention to detail and quality assurance
• Willingness to work flexible hours to support global or cross-regional collaboration
• Familiarity with Smartly platform workflows, templates, and rules
• Experience supporting integrations with Meta, Google Ads, YouTube, DV360, or Campaign Manager 360
• Familiarity with Git, AWS, or Google Cloud Platform

Tech stack