Service Engineer II

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Looking for a Service Engineer II to build automation and full-stack tools, partner with product engineering to improve reliability, quality, and customer experience in Microsoft Advertising. Responsibilities include technical investigations, building AI-driven automation, writing production-quality code, root-cause analysis, maintaining automated tests, live-site communication, analyzing escalation data, and documenting knowledge base articles. Requires Bachelor's degree in relevant field and 3+ years technical experience in software or related engineering, solid coding skills in C#, Java, Python, or TypeScript/JavaScript, experience with automation and APIs, debugging skills, daily use of AI-based coding tools, and ability to pass Microsoft Cloud background check. Tech stack includes C#, Python, TypeScript/JavaScript, REST, SQL, Kusto, Azure, GitHub, Azure DevOps, CI/CD, and observability tools.