Service Engineer II

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Looking for a Service Engineer II to build automation and full-stack tools, partner with product engineering to improve reliability, quality, and customer experience in Microsoft Advertising. Responsibilities include investigating complex issues, building AI-driven automation tools, writing production-quality code, driving root-cause analysis, maintaining automated tests, communicating during live-site events, analyzing escalation data, documenting knowledge base articles, and mentoring others. Requires Bachelor's degree or equivalent experience, 2+ years in software/service/systems engineering, strong coding skills in C#, Java, Python, or TypeScript/JavaScript, experience with automation and APIs, debugging skills, daily use of AI coding tools, and ability to pass Microsoft security screenings. Tech stack includes C#, Python, TypeScript/JavaScript, REST, SQL, Kusto, Azure, GitHub, Azure DevOps, CI/CD, and observability tools. Position is full-time, on-site in Hyderabad, Telangana, India.