Senior Technical Content Designer (API)

What you'll do

• Write clear, accurate, well-organized documentation for developers in Markdown and HTML covering APIs, SDKs, integration guides, quickstarts, and workflow narratives
• Design content architecture across orientation, decision, and implementation layers for different user types
• Write structured content for both human readers and AI-assisted workflows with clear hierarchy and consistent terminology
• Define and implement conditional content and tagging strategies including persona routing and protocol dimensions
• Update API and integration documentation in GitLab repositories using Git
• Contribute to content governance frameworks defining ownership, freshness policies, and quality standards
• Conduct UX and heuristic evaluations of documentation and translate findings into improvements
• Collaborate with engineering on authoring toolchain improvements to reduce page replication and improve multi-portal support
• Monitor and respond to user feedback to improve content quality and coverage
• Write end-user documentation and UI copy as needed

Requirements

• 7+ years of technical writing or technical content design experience
• Proven experience documenting SDKs, RESTful APIs, and GraphQL APIs
• Experience writing integration guides and developer-facing content, including code samples
• Experience working in a docs-as-code environment using Git, GitHub, GitLab, or similar tools
• Ability to work with Markdown, HTML, XML, CSS, or YAML to write, edit, and troubleshoot deliverables
• Familiarity with structured authoring principles: single sourcing, conditional content, content modeling, and writing for reuse
• Understanding of AI-assisted search and retrieval for documentation
• Ability to evaluate documentation UX and translate findings into improvements
• Experience or strong interest in content governance and scalability frameworks
• Exceptional writing, editing, and critical thinking skills
• Familiarity with technical writing style guides and best practices
• Ability to develop cross-functional rapport with product managers, engineers, and other stakeholders
• Ability to learn complex systems quickly and take responsibility
• Commitment to creating high-quality, accessible developer documentation
• Deep familiarity with code editors and developer tooling (e.g., Visual Studio Code)
• Familiarity with project management and communication tools (Jira, Confluence, Slack)
• Experience creating technical diagrams using industry-standard tools
• Familiarity with AI tools and AI-assisted documentation workflows
• Self-starter with attention to detail, strong time management, and sound decision-making
• Ability to manage multiple projects and handle frequent context-switching
• Comfortable working in ambiguity and advocating for content strategy decisions
• Degree in English, Technical Writing, Computer Science, Linguistics, or equivalent experience
• Experience in digital advertising technology and programmatic advertising concepts (highly desired)
• Familiarity with OpenAPI Specification and API testing tools such as Postman (highly desired)
• Experience with developer portal platforms, docs-as-code pipelines, or content platform architecture (highly desired)
• Familiarity with content-as-infrastructure thinking and workflow-oriented documentation (highly desired)
• Experience designing or auditing documentation for internationalization readiness and localization workflows (highly desired)
• Experience working with autogenerated API reference alongside authored narrative content (highly desired)

Tech stack

Benefits