Senior Technical Account Manager - Microsoft Advertising

What you'll do

• Act as trusted technical advisor to clients, field teams, and partners through deep understanding of the Microsoft Advertising Platform and online advertising industry
• Establish deep client relationships with key technical and product decision makers to influence product adoption, grow share of wallet, and exceed client goals
• Independently manage solutions across teams and with external partners while maintaining a high standard of quality
• Create and monitor telemetry data and influence analytics to identify patterns revealing unexpected problems or opportunities
• Respond to incidents and complex issues by identifying and troubleshooting the issue, ensuring deployment of appropriate fixes, and implementing process or tooling to prevent recurring issues
• Follow prescriptive guidance for security, privacy, and compliance standards
• Collaborate within and across teams by proactively and systematically sharing information
• Resolve conflicts across teams and engage with partners to meet mutual objectives
• Improve development and operations of related systems, platforms, or products by sharing insights and best practices
• Mentor and upskill peers and cross functional partners

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
• Working knowledge of technologies including JavaScript, Python, SQL, HTTP, HTML, JSON, cookies/sessions, REST, SAML
• Experience designing and improving project management process and methodology
• Client-facing technical experience
• Preferred: Master's Degree in related field or equivalent experience
• Preferred: Experience in online advertising industry; knowledge of Microsoft Advertising solutions, online advertising models (CPM, CPC, etc.) and ad operations
• Preferred: Experience with big data platforms and large volume data analytics
• Preferred: Experience with ad servers or other high volume, low latency services
• Preferred: Language fluency in French and English

Tech stack

Benefits