Microsoft Advertising's CRM team is hiring a Senior Software Engineer to build scalable, cloud-native full-stack solutions using Azure, Dynamics 365 CRM, Dataverse, and Power Platform. The role involves developing AI-powered capabilities including Copilot experiences, modern web applications, APIs, and backend services to support sales enablement and advertiser lifecycle management. Candidates must have 8+ years of technical engineering experience, 5+ years building enterprise-scale applications and cloud services, and hands-on experience with Microsoft Dynamics 365 CRM and related platforms. Preferred skills include full-stack development with C#, .NET, React/TypeScript, REST APIs, Azure cloud-native solutions, and AI integration. Responsibilities include designing secure, scalable solutions, driving CRM modernization, collaborating with cross-functional teams, mentoring engineers, and adopting emerging AI technologies. The position is full-time, on-site in Bengaluru, India.
What you'll do
Design, develop, and operate scalable, secure, and highly available full-stack solutions supporting Microsoft Advertising CRM platforms
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Build modern web applications, APIs, and cloud-native services using Azure technologies for sales enablement and advertiser lifecycle management
Leverage Microsoft Dynamics 365 CRM, Dataverse, and Power Platform to deliver customer engagement, workflow automation, and business process solutions
Contribute to the evolution of the CRM ecosystem and transformation from OneCRM to TrueCRM, driving modernization and improved user experiences
Develop and integrate AI-powered capabilities including Copilot experiences, intelligent recommendations, conversational workflows, predictive insights, and automation
Partner with Product Managers, Applied Scientists, Data Scientists, and engineers to deliver innovative, customer-centric solutions
Build scalable backend services, distributed systems, APIs, and data platforms using Azure cloud services and modern engineering practices
Drive engineering excellence through code reviews, testing automation, observability, reliability, security, and performance optimization
Mentor engineers and contribute to a culture of innovation, collaboration, and continuous learning
Evaluate and adopt emerging technologies including Generative AI, Agentic AI, LLMs, Copilot extensibility, and intelligent automation frameworks
Requirements
Bachelor's Degree in Computer Science or related technical field or equivalent experience
8+ years technical engineering experience with coding in C, C++, C#, Java, JavaScript, or Python
5+ years of software engineering experience building enterprise-scale applications and cloud services
Hands-on experience with Microsoft Dynamics 365 CRM, Dataverse, and Power Platform
Preferred: Bachelor's or Master's degree in Computer Science, Engineering, or related technical field
Preferred: Full-stack development skills using C#, .NET, React/TypeScript, REST APIs, and modern web technologies
Preferred: Experience building cloud-native solutions on Microsoft Azure including microservices, distributed systems, and data platforms
Preferred: Knowledge of software design patterns, DevOps, CI/CD, security, reliability, and operational excellence
Preferred: Experience building or integrating AI-powered solutions including Copilot experiences, intelligent automation, or Generative AI capabilities
Strong problem-solving, communication, and collaboration skills
