Mountain View, United States; New York, US; Redmond, United States; San Francisco, United States; Seattle, United States
Full job description
Microsoft Advertising seeks a Senior Event Operations Manager to own the operational integrity of the event program, driving leads, pipeline, and ROI across first-, second-, and third-party events globally and regionally. Responsibilities include defining event lifecycle processes and technical requirements, establishing a unified operating model, managing on-site tentpole event operations, leading large-scale planning, tracking deliverables, developing metrics and measurement plans, ensuring compliance, and collaborating cross-functionally with marketing, sales, product, engineering, finance, and legal teams. The role requires 5+ years of marketing operations or program management experience, a relevant bachelor's degree (master's preferred), and technology/process improvement experience. The position is full-time, hybrid, and located in multiple US cities including Redmond, Seattle, Mountain View, San Francisco, and New York. Salary ranges from $106,400 to $203,600 annually, with higher ranges in SF Bay Area and NYC. Equal opportunity employer.
What you'll do
Own end-to-end operational integrity of event program across first-, second-, and third-party events
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Mountain View, United States; New York, US; Redmond, United States; San Francisco, United States; Seattle, United States
Full-time
Define technical and process requirements and roadmap for full event lifecycle capabilities
Establish unified event lifecycle operating model aligning Marketing and Sales
Manage on-the-ground operations for tentpole events ensuring compliant lead capture and pipeline activation
Drive large-scale planning, identify milestones, manage ambiguity and complex scenarios
Track deliverables, resolve blockers, oversee governance and process improvements
Develop metrics, targets, and measurement plans; contribute to operational reporting and monitoring
Oversee development and execution of marketing artifact management processes
Gather information on product scenarios, align requests with Engineering, define requirements
Ensure compliance with marketing products, policies, and collaborate with internal and external teams
Coach teams on executing technical roadmaps and strategy
Define standards and policies for marketing technology usage, develop SOPs, trainings, and documentation
Stay current with industry tools, techniques, strategies, and processes to improve efficiency
Requirements
Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, or related experience OR equivalent experience
Preferred: Master's Degree in related field AND 5+ years experience OR Bachelor's Degree AND 8+ years experience OR equivalent experience
3+ years technology/process improvement experience
Competitive base pay range USD $106,400 - $203,600 per year (varies by location)Higher pay range in San Francisco Bay area and New York City metropolitan area USD $137,600 - $222,600 per yearCertain roles may be eligible for additional benefits and compensationEqual opportunity employer with accommodations for disabilities and religious needs
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