Senior Director of Revenue Enablement

What you'll do

• Own the end-to-end enablement strategy for global Sales and Client Success organizations
• Design and execute onboarding programs for new commercial hires
• Develop role-specific competency frameworks and learning pathways
• Build and maintain a continuous learning culture through training, workshops, certifications, and assessments
• Partner with Revenue Operations, Sales, and Client Success leadership to identify skill gaps and develop targeted programs
• Serve as primary architect of commercial coaching culture with frontline managers
• Design and refine coaching playbooks and manager enablement programs
• Conduct coaching observations and provide feedback to managers
• Build and track coaching effectiveness metrics tied to performance and retention
• Develop scalable coaching programs adapted for global regions
• Act as primary field intelligence channel between commercial organization and Strategy team
• Gather and communicate feedback on enablement content and sales materials
• Identify and escalate content gaps and messaging inconsistencies
• Partner with Strategy on rollout and adoption of new content and messaging
• Establish systematic feedback loop with Strategy leadership
• Define and track enablement KPIs linking skill development to commercial outcomes
• Provide performance reporting to commercial leadership and RevOps team
• Leverage insights and operations pillars to ground enablement initiatives in data
• Drive optimization of commercial methodology and sales process adoption
• Work with frontline managers to reinforce right behaviors in the field

Requirements

• 10+ years of progressive experience in revenue enablement, sales effectiveness, commercial learning & development, or a closely related role within a B2B SaaS or technology environment
• Proven track record of improving commercial performance through skill development, coaching program design, and frontline manager enablement
• Deep expertise in designing and operating coaching frameworks for frontline sales and client success managers
• Experience supporting both Sales and Client Success functions
• Ability to serve as a strategic partner and feedback channel to Product Marketing
• Strong data orientation with ability to define enablement metrics and track program effectiveness
• Exceptional communication, facilitation, and executive presence
• Experience operating within a matrixed organization and specialized RevOps model
• Familiarity with sales enablement platforms, CRM tools, and conversation intelligence platforms
• Experience in AdTech, media technology, or SaaS usage-based business preferred
• Bachelor’s degree required; MBA or equivalent experience is a plus

Tech stack

Benefits