AdTechTalent
Ad Ops2 months agoOn-site

Moloco

Senior Customer Engineer - MCM

machine learningadtechprogrammatic advertisingsolutions architectcustomer engineeringcloud infrastructuretechnical consultingplatform integrationtrainingtechnical implementation

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

5+

Location

Menlo Park, United States; New York, US; San Francisco, United States; Seattle, United States

Full job description

Moloco is seeking a senior-level Customer Engineering professional to act as a trusted technical advisor for clients using the Moloco Commerce Media platform. The role involves guiding clients on platform integration, optimization, and troubleshooting, collaborating with Business Development teams on pre-sales activities, leading technical implementation projects, and conducting client training. Candidates must have 8+ years of experience in cloud, software, or machine learning domains, 5+ years in technical roles within retail or AdTech, and strong problem-solving skills. Benefits include medical, dental, vision insurance, 401(k) with match, paid holidays, flexible time off, and eligibility for bonuses and equity. The position is full-time and on-site in multiple U.S. locations including Menlo Park, New York, San Francisco, and Seattle.

What you'll do

  • Serve as trusted technical advisor for clients on platform integration, optimization, and troubleshooting
  • Understand clients' business objectives and provide tailored technical solutions and recommendations
  • Collaborate with Business Development teams to support pre-sales activities including product demos and technical consultations
  • Lead technical implementation projects including platform setup, configuration, and customization
  • Conduct training sessions and workshops on best practices, new features, and industry trends
  • Identify opportunities for process improvement, feature enhancements, and product innovation based on client feedback
  • Stay current on industry developments, emerging technologies, and competitive landscape in AdTech ecosystem

Requirements

  • 8+ years of professional experience within cloud, software, or machine learning domain areas
  • 5+ years in technical field roles such as Solutions Architect, Customer Solutions Engineer, or Professional Services Consultant in retail or AdTech industry
  • 3+ years of hands-on implementation, architecture design, or consulting experience in application or cloud infrastructure
  • Strong technical and problem-solving skills with ability to troubleshoot systems and application flows
  • Experience in technical roles within the AdTech industry, preferably with hands-on experience in ad serving platforms or programmatic advertising
  • Ability to communicate technical concepts to both technical and non-technical audiences
  • Demonstrated ability to autonomously identify goals and deliver results with cross-functional stakeholders

Tech stack

machine learningcloud infrastructuread serving platformsprogrammatic advertisingsoftware engineeringsystems engineeringnetworkingsecuritydata and analytics

Benefits

Medical, dental, and vision insurance401(k) plan with company matchShort-term and long-term disability coverageBasic life insuranceWell-being benefits and perksUp to 12 scheduled paid holidays per calendar yearOne Thrive Day off per quarterFlexible Time Off (FTO)Eligibility for bonus and equity awards based on performance

Apply now

Ready to take the next step in your career? Click the button below to continue to the application process.

Continue to applicationBrowse more jobs

Similar jobs

More roles worth a look

Related opportunities based on specialty and working model so candidates can keep momentum.