AdTechTalent
Ad Ops19 days agoOn-site

Moloco

Senior Customer Engineer - MCM

machine learningadtechprogrammatic advertisingsolutions architectcustomer engineeringcloud infrastructuretechnical consultingplatform integrationtrainingtechnical implementation

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

5+

Location

Menlo Park, California, United States; New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States

Full job description

Moloco is seeking a senior-level Customer Engineering professional to act as a trusted technical advisor for clients using the Moloco Commerce Media platform. The role involves guiding clients on platform integration, optimization, and troubleshooting, collaborating with Business Development teams on pre-sales activities, leading technical implementation projects, and conducting client training. Candidates must have 8+ years of experience in cloud, software, or machine learning domains, 5+ years in technical roles within retail or AdTech, and strong problem-solving skills. Benefits include medical, dental, vision insurance, 401(k) with match, paid holidays, flexible time off, and eligibility for bonuses and equity. The position is full-time and on-site in multiple U.S. locations including Menlo Park, New York, San Francisco, and Seattle.

What you'll do

  • Serve as trusted technical advisor for clients on platform integration, optimization, and troubleshooting
  • Understand clients' business objectives and provide tailored technical solutions and recommendations
  • Collaborate with Business Development teams to support pre-sales activities including product demos and technical consultations
  • Lead technical implementation projects including platform setup, configuration, and customization
  • Conduct training sessions and workshops on best practices, new features, and industry trends
  • Identify opportunities for process improvement, feature enhancements, and product innovation based on client feedback
  • Stay current on industry developments, emerging technologies, and competitive landscape in AdTech ecosystem

Requirements

  • 8+ years of professional experience within cloud, software, or machine learning domain areas
  • 5+ years in technical field roles such as Solutions Architect, Customer Solutions Engineer, or Professional Services Consultant in retail or AdTech industry
  • 3+ years of hands-on implementation, architecture design, or consulting experience in application or cloud infrastructure
  • Strong technical and problem-solving skills with ability to troubleshoot systems and application flows
  • Experience in technical roles within the AdTech industry, preferably with hands-on experience in ad serving platforms or programmatic advertising
  • Ability to communicate technical concepts to both technical and non-technical audiences
  • Demonstrated ability to autonomously identify goals and deliver results with cross-functional stakeholders

Tech stack

machine learningcloud infrastructuread serving platformsprogrammatic advertisingsoftware engineeringsystems engineeringnetworkingsecuritydata and analytics

Benefits

Medical, dental, and vision insurance401(k) plan with company matchShort-term and long-term disability coverageBasic life insuranceWell-being benefits and perksUp to 12 scheduled paid holidays per calendar yearOne Thrive Day off per quarterFlexible Time Off (FTO)Eligibility for bonus and equity awards based on performance

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