Mountain View, United States; Redmond, United States
Full job description
Microsoft’s WDS Creative, Advertising & Integrated Marketing team seeks a Senior Creative Traffic Manager to coordinate producers, creatives, agency partners, and stakeholders. Responsibilities include managing a portfolio of creative projects, maintaining schedules, ensuring workflow consistency, developing dashboards and reports, managing resource allocation, balancing workloads, forecasting staffing needs, and collaborating with internal and external partners. Requires a Bachelor's degree and 3+ years of relevant marketing or operations experience, or equivalent. Preferred qualifications include a Master's degree with 2+ years experience or Bachelor's with 5+ years experience. Experience in project and resource management, integrated marketing campaigns, and stakeholder influence is required. Salary ranges from $106,400 to $203,600 annually in the US, higher in specific metro areas.
What you'll do
Build and maintain a unified portfolio view of active and upcoming creative initiatives
Create visibility into project status, priorities, resource allocation, key milestones, dependencies, and delivery risks
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Maintain the master schedule and operational cadence for the creative organization
Ensure creative work progresses consistently through established workflow stages and governance checkpoints
Develop dashboards, reporting, and planning mechanisms that provide leadership with real-time visibility into organizational health
Drive consistent workflow processes, project governance, and status reporting
Surface delivery risks, bottlenecks, and resource constraints to leadership with clear mitigation recommendations
Develop dashboards and reporting that provide visibility into team capacity, utilization, throughput, and delivery health
Monitor utilization and proactively identify opportunities to improve efficiency and throughput
Manage creative resource allocation across designers, art directors, writers, producers, agencies, and external partners
Partner with team leads to understand skill sets, specialties, and capacity across the organization
Balance workloads and proactively address resourcing gaps, conflicts, and over-allocation risks
Forecast future staffing needs based on upcoming business priorities and campaign demand
Partner closely with Creative Producers and Campaign Producers to ensure schedules are realistic and coordinated
Collaborate with creative leadership to align staffing decisions with business priorities and skill requirements
Coordinate with agency and vendor partners to ensure external resources are effectively integrated into planning
Facilitate planning sessions, prioritization discussions, and portfolio reviews
Requirements
Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience
Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related experience OR Bachelor's Degree AND 5+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience
Experience managing multiple concurrent projects, stakeholders, and deadlines in a fast-paced environment
Experience with resource planning, capacity management, workload balancing, and scheduling
Knowledge of integrated marketing campaign development and creative production workflows
Experience with resource management and project management platforms
Experience developing operational reporting and portfolio dashboards
Ability to influence stakeholders across multiple teams without direct authority
Benefits
Certain roles may be eligible for benefits and other compensationAdditional benefits and pay information available at https://careers.microsoft.com/us/en/us-corporate-pay
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