Senior Account Manager role in Direct & Programmatic Demand team at InMobi Advertising, based on-site in New York City. Responsible for onboarding new advertiser customers, managing post-sale account health, driving upsell and cross-sell opportunities, and coordinating with sales, operations, creative, insights, and technical teams. Requires 8+ years client success or account management experience with at least 4 years in digital/programmatic advertising. Experience with DSPs such as The Trade Desk, DV360, and Amazon DSP is a plus. Proficiency in Salesforce, Excel, PowerPoint, and analytics tools required. Role includes campaign management, client communication, revenue growth, and strategic account planning. Salary range $140,500 to $175,000 USD with benefits including medical, dental, vision, 401(k), RSUs, flexible hours, wellness stipend, and pet-friendly environment.
What you'll do
Onboard new advertiser customers onto InMobi and Glance ad systems and infrastructure
Own end-to-end delivery and KPI optimization of every deal sold by Sales Manager partners
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Partner with Sales Managers to co-own account's long-term strategy with data-driven recommendations
Lead campaign analysis and reviews; provide consultative guidance in check-ins and quarterly business reviews
Manage full solution lifecycle for campaigns including media planning, onboarding, delivery, optimization, and reporting
Collaborate cross-functionally with product, revenue strategy, TAM, product marketing, ad operations, creative, insights, agency development, and demand partner teams
Work with Technical Account Management and Ops teams to troubleshoot campaign issues and liaise with third-party partners
Escalate at-risk accounts early for pacing issues, unresolved service problems, or stakeholder changes
Prioritize weekly tasks based on account needs such as renewals, QBRs, and client issue resolution
Surface marketplace feedback and client insights to inform product and go-to-market strategy
Requirements
8+ years of overall client success or account management experience, including at least 4 years in digital and/or programmatic advertising
Proven track record of owning post-sale account health and driving measurable retention and growth within existing client accounts
Experience carrying or contributing to an upsell/renewal target
Strong ownership instincts and proactive communication
Strong account management and client success experience, including managing complex agency and brand relationships
Hands-on experience with major DSPs and platforms such as The Trade Desk (TTD), DV360, and Amazon DSP is a strong plus
Demonstrated success partnering with cross-functional teams (Sales, Ad Ops, Creative, Insights, Product)
Proficiency with Salesforce, Microsoft Excel, PowerPoint, and analytics/BI tools
Strong analytical skills to interpret campaign data and identify performance trends, risks, and upsell opportunities
Excellent organizational and time-management skills
Willingness and flexibility to work with global teams across several time zones
Bachelor's degree or equivalent practical experience
Competitive salary and RSU grant (where applicable)High-quality medical, dental, and vision insurance (including company-matched HSA)401(k) company matchGenerous vacation time, sick days, special occasion time, and company-wide holidaysSubstantial maternity and paternity leave benefitsFlexible working hoursWellness stipendFree lunch provided in offices dailyPet-friendly work environment and robust pet insurance policyEmployee Assistance Program (EAP)
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