Senior Account Manager, Microsoft Advertising (French Market)

What you'll do

• Ensure account health by proactively monitoring activities and creating long-term strategies to improve client experience
• Establish business value of Microsoft’s advertising solutions by understanding clients' marketing needs and delivering advertising solutions
• Leverage relationships with key client contacts to acquire, retain, and grow business
• Identify drivers of satisfaction and dissatisfaction, anticipate issues, and establish recovery action plans
• Adopt Microsoft sales strategies and leverage Unified Client Management (CRM) tools to increase performance and upsell opportunities
• Develop value-proposition presentations and specialized business plans for clients
• Develop comprehensive understanding of clients’ marketing needs and competition to anticipate needs and deliver insights
• Own and elevate relationships throughout multiple levels at the customer’s organization
• Act as a thought leader on industry trends, technology, and KPIs
• Leverage competitive knowledge to elevate client success and create revenue-increasing solutions
• Create a collaborative, trust-based work environment respecting communication styles and perspectives
• Demonstrate Microsoft’s culture of inclusiveness and diversity

Requirements

• Relevant work experience in Sales, Advertising, or Marketing with a focus on digital advertising or equivalent experience
• Bachelor's Degree in Sales, Marketing, or related field OR MBA in Sales, Marketing, or related field with relevant work experience
• Native/Fluent English and French
• Paid search experience
• Excellent communication and presentation skills
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Proven ability to understand customer needs and deliver customized, customer-focused pitches and solutions
• Solid analytical skills
• Solid knowledge of the online advertising industry, trends, and customers’ needs

Tech stack