Senior Account Manager - Microsoft Advertising (French market)

What you'll do

• Ensure account health by proactively monitoring all activities, seeking feedback to grow business, and creating long-term strategies to improve client experience
• Establish business value of Microsoft’s advertising solutions by understanding clients' marketing needs and delivering advertising solutions aligned with overall marketing strategy
• Leverage relationships with key client contacts to acquire, retain, and grow business, identify drivers of satisfaction and dissatisfaction, anticipate issues and risks, and establish recovery action plans
• Adopt Microsoft sales strategies and leverage Unified Client Management (CRM) tools to increase performance, satisfaction, and upsell opportunities
• Generate business and upsells by developing value-proposition presentations and specialised business plans for clients
• Develop comprehensive understanding of clients’ marketing needs and competition to anticipate needs and deliver new insights
• Own and elevate relationships throughout multiple levels at the customer’s organization
• Act as a thought leader on industry trends, technology, and KPIs, leveraging competitive knowledge to elevate client success and increase revenue
• Create a collaborative, trust-based work environment respecting communication styles and perspectives, demonstrating Microsoft’s culture of inclusiveness and diversity
• Contribute to the success of others by promoting mutual learning

Requirements

• Relevant work experience in Sales, Advertising, or Marketing with a focus on digital advertising, or Bachelor's Degree in Sales, Marketing, or related field with relevant experience, or MBA in Sales, Marketing, or related field with relevant experience, or equivalent experience
• Native/Fluent English and French
• Paid search experience
• Excellent communication and presentation skills
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Proven ability to understand customer needs, create and deliver customised, customer-focused pitches and solutions
• Solid analytical skills
• Solid knowledge of the online advertising industry, trends, and customers’ needs

Tech stack