Senior Account Manager - Microsoft Advertising Dublin based

What you'll do

• Ensure account health by proactively monitoring all activities and seeking feedback to grow business and improve client experience
• Establish business value of Microsoft’s advertising solutions by understanding clients' marketing needs and delivering advertising solutions
• Leverage relationships with key client contacts to acquire, retain, and grow business
• Identify drivers of satisfaction and dissatisfaction, anticipate issues, and establish recovery action plans
• Adopt Microsoft sales strategies and leverage CRM tools to increase performance, satisfaction, and upsell opportunities
• Generate business and upsells by developing value-proposition presentations and specialized business plans
• Develop comprehensive understanding of clients’ marketing needs and competition to deliver new insights
• Own and elevate relationships throughout multiple levels at the customer’s organization
• Act as a thought leader on industry trends, technology, and KPIs
• Leverage competitive knowledge to elevate client’s success and create revenue-increasing solutions
• Create a collaborative, trust-based work environment respecting diverse communication styles and perspectives
• Demonstrate Microsoft’s culture of inclusiveness and diversity and promote mutual learning

Requirements

• 8+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) OR bachelor's degree in Sales, Marketing, or related field AND 6+ years relevant work experience OR MBA in Sales, Marketing, or related field AND 4+ years relevant work experience OR equivalent experience
• Native/Fluent English language required
• 3+ years of paid search experience
• Preferred: Native/Fluent Hebrew language
• Preferred: Experience in the Gambling and Gaming industries
• Excellent communication and presentation skills
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Proven ability to understand customer needs, create and deliver customised, customer-focused pitches and solutions
• Strong analytical skills
• Solid knowledge of the online advertising industry, trends, and customers’ needs
• Ability to travel up to 25% as appropriate
• Ability to work in office 4 days per week

Benefits