Responsible for managing account strategies and relationships with DSP and programmatic advertising partners to drive revenue growth, retention, and partner satisfaction. Duties include managing commercial relationships, conducting business reviews, resolving operational and technical issues, coordinating contracts, and collaborating with cross-functional teams. Requires 5+ years experience in account or partner management within digital advertising, strong knowledge of programmatic advertising ecosystems, excellent communication and project management skills, and proficiency in Microsoft Office. Bachelor's degree or equivalent experience required. Location: New York, NY.
What you'll do
Own commercial relationships with a portfolio of DSP and programmatic advertising partners
Develop and manage account strategy, spend growth, upsells, renewals, and partner satisfaction
Build, maintain, and strengthen long-term client and partner relationships
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Lead strategic business reviews to identify customer needs and drive revenue growth
Manage day-to-day relationships with DSP and programmatic partners as primary point of contact
Serve as primary contact for partner onboarding, business reviews, operational issues, technical troubleshooting, and escalations
Coordinate and process client contracts, revisions, and account updates
Build and present customer-facing materials communicating program performance and strategic opportunities
Utilize knowledge of programmatic advertising workflows to support partner success and identify growth opportunities
Partner with Product, Engineering, Solutions, Sales, and other teams to develop and implement solutions
Contribute to strategic account team meetings for campaign and partner initiative success
Own campaign management recommendations and provide strategic guidance to stakeholders
Monitor campaign performance and communicate insights to improve outcomes and retention
Manage cross-functional teams to ensure delivery of customer objectives and partner initiatives
Serve as escalation point for key customer and partner issues related to agreements, operations, pricing, and delivery
Exercise independent judgment and discretion in significant matters
Maintain regular, consistent, and punctual attendance and work variable schedules as needed
Perform other duties as assigned
Requirements
5+ years of experience in account management, partner management, customer success, digital advertising, or related fields
Strong understanding of the programmatic advertising ecosystem, including DSPs, publishers, agencies, and digital video workflows
Demonstrated experience managing strategic customer or partner relationships with responsibility for revenue growth, retention, and account planning
Ability to collaborate effectively with Product, Engineering, Sales, Operations, and other cross-functional teams
Experience resolving operational, technical, or delivery-related issues in a customer-facing environment
Strong communication, presentation, relationship-building, and stakeholder management skills
Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Outlook
Bachelor's degree or equivalent combination of education and experience
Tech stack
Microsoft ExcelMicrosoft PowerPointMicrosoft Outlookprogrammatic advertisingDSPSSPdigital videoCTV
Benefits
Base pay within range $100,106.20 - $150,159.30 depending on experienceTargeted commission: $21,441.18Potential for significant upside above targeted earnings for overachieving sales targetsBest-in-class benefits supporting physical, financial, and emotional well-beingPersonalized support through various life milestones and everyday life
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