AdTechTalent
Ad Ops1 month agoOn-site

Nexxen

Senior Account Manager

programmaticad techDSPSSPclient successaccount managementSalesforceExcelPowerPointdigital mediacampaign management

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

3-5

Location

Chicago, United States

Full job description

The Senior Account Manager manages client relationships post-sale, providing campaign management, relationship development, account retention, and upsell activities. Responsibilities include client communication, campaign strategy and execution, cross-functional coordination, reporting, and maintaining account data in Salesforce. Requires 4+ years in digital media or related client-facing roles, strong understanding of programmatic advertising and ad tech, excellent communication and organizational skills, and proficiency with Salesforce, ad servers, brand safety tools, PowerPoint, and Excel. Bachelor's degree preferred. Location: Chicago, Illinois, United States.

What you'll do

  • Cultivate and maintain strong client relationships to drive client satisfaction, retention, and growth
  • Act as the primary point of contact for day-to-day client needs and strategic account support
  • Assess client goals and KPIs to develop tailored campaign strategies and recommendations that drive performance and revenue growth
  • Manage campaign execution from kickoff through launch, optimization, reporting, and post-campaign insights
  • Partner cross-functionally with internal teams to coordinate campaign updates, troubleshoot delivery or performance issues, and identify upsell opportunities
  • Deliver proactive reporting, insights, and strategic recommendations using data, market trends, and campaign performance analysis
  • Maintain accurate campaign and account information within Salesforce and other internal systems
  • Develop a deep understanding of Nexxen’s product suite, platform capabilities, and best practices for campaign effectiveness
  • Support regional revenue and growth goals through strong client management and strategic account development
  • Collaborate closely with peers across the Account Management organization to support team success and knowledge sharing
  • Serve as a subject matter expert in key areas of the business and contribute to team enablement and process improvement initiatives

Requirements

  • 4+ years of experience in digital media, account management, client success, or a related client-facing role
  • Proven ability to manage multiple priorities in a fast-paced, cross-functional environment
  • Strong understanding of programmatic advertising, ad tech ecosystems, DSPs, SSPs, auction dynamics, and digital campaign performance metrics preferred
  • Experience working directly with clients in a consultative capacity, with strong relationship management and communication skills
  • Self-motivated and proactive with the ability to learn new products, technologies, and market trends quickly
  • Strong attention to detail with a process-oriented mindset and excellent organizational skills
  • Excellent analytical, presentation, project management, verbal, and written communication skills
  • Ability to collaborate effectively across teams while prioritizing competing requests and business needs
  • Strong technical proficiency, including experience with Salesforce, ad servers, brand safety and verification partners, PowerPoint, and Excel (including pivot tables, charting, and large data set analysis)
  • Bachelor’s degree preferred

Tech stack

Salesforcead serversbrand safety and verification partnersPowerPointExcel

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