Salesforce Commerce Cloud Tech Lead

What you'll do

• Lead the technical design, development, and implementation of Salesforce Commerce Cloud B2C / SFCC solutions
• Architect scalable ecommerce solutions using SFRA, SiteGenesis, OCAPI, SCAPI, Business Manager, and custom cartridges
• Lead and guide the implementation of Salesforce Order Management / OMS capabilities including order capture, orchestration, fulfilment, returns, refunds, cancellations, and payment flows
• Translate business requirements into technical designs, solution architectures, and implementation plans
• Work closely with product owners, business analysts, architects, QA teams, DevOps teams, and client stakeholders to deliver high-quality commerce solutions
• Design and implement integrations between SFCC and third-party systems such as OMS, ERP, CRM, payment gateways, tax engines, fraud management platforms, PIM, DAM, WMS, loyalty platforms, marketing platforms, and analytics platforms
• Lead development teams in building reusable components, cartridges, services, jobs, hooks, controllers, pipelines, and APIs
• Ensure adherence to Salesforce Commerce Cloud best practices, coding standards, security guidelines, and performance optimization standards
• Review technical designs, code, and configuration to ensure quality, maintainability, scalability, and compliance
• Troubleshoot complex SFCC, OMS, integration, performance, and production issues
• Support ecommerce features such as product catalog, pricing, promotions, campaigns, checkout, payments, customer accounts, search, personalization, and order lifecycle management
• Collaborate with solution architects to define integration patterns, data flows, security models, and deployment strategies
• Mentor junior developers and senior engineers on SFCC development practices and ecommerce domain concepts
• Participate in estimation, sprint planning, technical grooming, release planning, and delivery governance
• Support CI/CD implementation, release management, deployment activities, and environment management for SFCC projects
• Evaluate new Salesforce Commerce Cloud and OMS capabilities and contribute to technical roadmap planning
• Ensure solutions comply with privacy, security, accessibility, and regional ecommerce requirements relevant to Indian and global markets

Requirements

• Strong hands-on experience in Salesforce Commerce Cloud B2C / SFCC development
• Experience as a Tech Lead / Lead Developer / Senior SFCC Developer in ecommerce implementation projects
• Strong knowledge of SFRA architecture, controllers, models, decorators, middleware, templates, forms, hooks, jobs, and custom cartridges
• Hands-on experience with JavaScript, ISML, HTML, CSS, jQuery, JSON, XML, and server-side scripting in SFCC
• Strong experience with OCAPI, SCAPI, REST APIs, SOAP APIs, and integration frameworks
• Experience integrating SFCC with Order Management Systems / OMS
• Good understanding of ecommerce business processes such as product catalogue management, pricing, promotions, inventory, checkout, payments, shipping, tax, customer management, and order lifecycle
• Experience with Business Manager configuration including sites, catalogues, price books, promotions, content slots, campaigns, search, jobs, services, and custom preferences
• Strong understanding of SFCC service framework, custom jobs, system objects, custom objects, and data replication
• Experience with payment gateway integrations, third-party APIs, and secure checkout implementation
• Ability to troubleshoot complex issues related to SFCC, integrations, performance, caching, and production incidents
• Good understanding of web security, data privacy, authentication, authorization, and secure coding practices
• Experience with version control tools such as Git, Bitbucket, GitHub, or GitLab
• Experience working in Agile / Scrum delivery models
• Strong communication skills with ability to interact with business stakeholders, technical teams, and client leadership
• Ability to lead technical discussions, provide estimates, manage development quality, and mentor team members
• Bachelor’s degree in Engineering, Computer Science, Information Technology, Software Engineering, or related technical field
• 8 to 12 years of overall IT experience
• Minimum 5+ years of hands-on Salesforce Commerce Cloud / SFCC experience
• Minimum 3+ years of experience in a technical lead capacity
• Experience in at least 2 to 3 full-cycle SFCC implementation projects

Tech stack