Sales Coordinator / Assistant at MiQ | AdTechTalent
Sales3 months agoOn-site
MiQ
Sales Coordinator / Assistant
salesmedia planningprogrammaticDV360The Trade Deskadtechdigital mediacustomer servicesales supportHong Kong
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Hong Kong
Full job description
Sales Coordinator/Assistant role based in Hong Kong supporting Sales and BD team. Responsibilities include coordinating client meetings, events, media planning, preparing sales reports, supporting client presentations, proposals, and contracts, responding to client inquiries, collaborating with Sales, Account Management, Trading, DnA teams to create media plans for Hong Kong market, tracking sales pipeline and supporting follow-ups. Also involves developing and localizing solutions with Sales and Product teams, maintaining customer and pipeline databases, generating sales and campaign reports, liaising between Sales and internal departments, managing internal communications, and identifying process improvements. Requires 3+ years experience in digital/media sales support or media planning, knowledge of programmatic advertising and DSP platforms (DV360, The Trade Desk), strong customer service, organizational, communication skills, fluency in English and Cantonese, and ability to work independently and in teams.
What you'll do
Assist the Sales and BD team with daily tasks, including coordination of client meetings, events, media planning, and preparing sales reports
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Support the preparation and coordination of client presentations, proposals, and contracts
Respond to client and agency inquiries promptly, ensuring exceptional service and accurate information delivery
Work closely with Sales, Account Management, Traders, DnA team to turn briefs into media plans that are commercially sound and suitable for the Hong Kong market
Track sales opportunities in the pipeline and support follow-ups to open new business with direct clients and agencies together with the Business Development Director in HK
Explore and work with Sales and Product teams to develop and localize solutions for the Hong Kong market, including packaging, positioning and go-to-market materials
Gather feedback from clients, agencies, and internal teams to refine MiQ solutions so they better fit local needs and KPIs
Maintain and update customer and pipeline databases, ensuring accurate and up-to-date information
Track sales and campaign metrics and generate regular reports to support the team in identifying trends and opportunities
Act as a liaison between the Sales team and internal departments (Account Management, Trading, DnA, Marketing) to ensure smooth workflows and timely execution of deliverables
Coordinate follow-ups with clients on behalf of the Sales team to nurture relationships and support business development efforts
Manage internal communications related to sales initiatives and updates
Identify opportunities to streamline sales and pre-sales processes and recommend improvements to enhance team efficiency
Ensure compliance with company policies and procedures related to sales operations
Requirements
3+ years of working experience in digital/media, ideally in a media planning or sales support role (agency or publisher/ad-tech)
Practical media planning experience across digital channels (e.g. display, video, social) and familiarity with typical KPIs and benchmarks
Knowledge of programmatic advertising and major platforms (e.g. DV360, The Trade Desk, or similar DSPs, and adtech tools)
Ability to support the sales team with reports, lead management, and follow-ups
Strong customer service skills to handle client and agency inquiries
Proactive approach to resolving customer or internal team issues
Excellent time management and ability to multitask across multiple briefs and stakeholders
Strong organizational skills and attention to detail
Ability to coordinate meetings, timelines, and internal reviews
Fluent in English and Cantonese (spoken and written); Mandarin is a plus
Excellent verbal and written communication skills, with confidence to liaise with both clients and internal technical teams
Ability to work independently and as part of a cross-functional team
Takes ownership of tasks and looks for ways to improve processes
Proactively seeks opportunities to support the sales team and enhance efficiency when workload is light
Ability to handle unexpected challenges in a fast-paced environment
Flexibility to adapt to changing sales strategies, products, and market needs
