Revenue Operations Manager, North America

What you'll do

• Deal desk and commercial operations: structuring non-standard deals, managing approval workflows, ensuring efficient commercial transactions
• Sales planning and strategy: supporting planning cycles, quota setting, headcount modeling, capacity planning, go-to-market segmentation
• Compensation management: design, administration, and audit of sales compensation plans, partnering with finance and HR
• AI Native: daily use of AI to improve revenue operations processes
• Pipeline and territory management: managing territory design, account assignments, routing logic in Salesforce, running pipeline reviews
• Post-sales support: partnering with Customer Success to track and improve gross and net revenue retention, building operational infrastructure for renewals and churn risk management
• Performance and analytics: building dashboards, running reports, delivering insights that drive action

Requirements

• 6 or more years of experience in revenue operations, sales operations, or a closely related function at a B2B SaaS company
• Startup or high-growth company experience
• Comfortable owning work end-to-end with minimal hand-holding
• Direct experience supporting a quota-carrying sales team
• Data-driven and intellectually curious
• Comfortable in Salesforce, Gong, Looker, Outreach, Clay, LeadIQ, and tools like Claude for analysis and automation
• Salesforce admin experience is a plus
• Strong collaborator who can work independently
• Manages competing priorities well and communicates clearly across functions
• Big-picture thinking combined with operational detail execution

Tech stack