AdTechTalent
Ad Ops1 month agoOn-site

The Trade Desk

Programmatic Account Manager

account managementclient servicesdigital advertisingDSPThe Trade Deskdata-driven insightsExcelMS Officecampaign optimizationtrainingstrategic recommendations

Key details

Salary

CA$58K – CA$107K

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Toronto, Canada

Full job description

The Trade Desk seeks a mid-level Account Manager to support the Client Services team in managing and growing key agency accounts. Responsibilities include building client relationships, providing strategic recommendations, onboarding new customers, delivering data-driven insights, training clients on platform features, collaborating with product management, and creating client service materials. Candidates should have 2+ years of client-facing experience in online advertising, 1+ year experience with DSPs (preferably The Trade Desk platform), strong analytical and problem-solving skills, excellent communication and presentation abilities, proficiency in Excel and MS Office, and willingness to travel 1-2 times per quarter. The role offers a competitive salary range of $58,224–$106,744 CAD, stock-based compensation eligibility, and other incentives. Location: Toronto, Ontario, Canada.

What you'll do

  • Manage and grow a roster of key Agency Accounts by building strong client relationships
  • Provide strategic recommendations and exceptional client service
  • Collaborate with the Trading team to onboard new customers and provide data-driven insights
  • Collaborate with the Business Development team to identify ways to grow current accounts
  • Become an expert on The Trade Desk platform and offer insights to clients on campaign improvement
  • Provide continual training to clients on new platform features
  • Work with Product Management to define features and drive platform enhancements
  • Help build the Client Services practice by creating training materials, best practices, sales materials, and customer-facing guides

Requirements

  • 2+ years of consultative, client-facing work with online advertising experience preferred
  • 1+ years of experience working within a DSP (TTD platform experience strongly preferred)
  • Outstanding troubleshooting, analytical, and problem-solving abilities
  • Ability to collaborate cross-functionally in a fast-paced start-up environment
  • Proven track record of growing accounts by forging strong client relationships
  • Effective time management skills – ability to prioritize and meet deadlines
  • Excellent presentation and communication skills (written and verbal)
  • Confidence speaking to large groups
  • Solid experience in Excel and MS Office
  • Ability to use large data sets to build insights and strategy recommendations
  • Ability to collaborate across multiple teams and internal stakeholders
  • Ability to work independently on daily tasks
  • Willingness to travel 1-2 times a quarter

Tech stack

The Trade Desk platformExcelMS Office

Benefits

Competitive total compensation and benefits packageBase salary range $58,224–$106,744 CADEligibility for stock-based compensation grants based on company and individual performanceVariable compensation-based incentives and commissions depending on roleInclusive hiring experience and accommodation support

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