program managementclient deliverycustomer successproject managementrisk managementfinancial stewardshipstakeholder managementgovernanceAI marketingmartech
Key details
Salary
$100K – $150K
Employment type
Full-time
Seniority
Mid-level
Years experience
5-10
Location
New York, US
Full job description
Zeta Global seeks a mid-level Program Manager to lead client-facing delivery across a defined customer portfolio. The role involves managing smaller projects and retainers, partnering with Project Managers on complex implementations, and ensuring delivery aligns with client business objectives. Responsibilities include managing scope, timelines, financials, risks, stakeholder relationships, and governance. The Program Manager supports client lifecycle from onboarding to renewal, acts as escalation point, and drives continuous improvement in delivery. Strong judgement, client empathy, commercial awareness, executive presence, and strategic decision-making skills are required. Salary range is $100,000 - $150,000. Location: New York, NY.
What you'll do
Orchestrate all contracted activities across a defined customer portfolio
Act as a trusted partner to clients, Customer Success, Sales, Product, and delivery teams
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