TripleLift
Data Scientist
New York, US•4 months ago
$90K – $120K
data sciencemachine learningpython
Programmatic3 months agoOn-site
Merkle
Production Operations Specialist
Salesforce Commerce CloudSFCCOrder Management SystemsIBM Sterling OMSREST APISOAP APIproduction supportincident managemente-commercefulfillmentlog analysismonitoring
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Bengaluru, India
Full job description
Seeking a Production Operations Specialist with strong analytical skills and deep systems understanding to provide high-quality production support. Responsibilities include analyzing complex cross-system issues, clear communication, maintaining documentation, independent operation, and collaboration with partners to resolve issues. Required skills include experience with Salesforce Commerce Cloud, Order Management Systems, IBM Sterling OMS, REST/SOAP APIs, log analysis, and monitoring tools. Must have strong problem-solving, communication, organizational skills, and experience in production support or operational technology roles.
What you'll do
- Analyze complex cross-system issues and propose actionable, solution-oriented recommendations
- Communicate clearly with full context to ensure alignment across internal teams
- Maintain rigorous organization, documentation, and information management throughout investigations
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