Principal UX Researcher

What you'll do

• Understand customer behaviors, motivations, needs, and aspirations to build impactful experiences
• Drive product strategy through rigorous multi-stage research
• Balance rigor with agility in a fast-moving team
• Drive cross-team collaborations from early product stages to final implementations
• Guide teams in creative new directions and set ambitious goals
• Identify new opportunities and generate innovative ideas to improve processes and research approach
• Lead research on highly visible products or complex business initiatives
• Regularly influence at the highest organizational levels
• Elevate the research craft of the team
• Embody company culture and values

Requirements

• Doctorate, Master's, or Bachelor's degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field with corresponding years of User Experience Research experience
• Ability to meet Microsoft, customer and/or government security screening requirements including Microsoft Cloud Background Check
• High level research skills across qualitative and quantitative methods (Mixed Methods researcher)
• Excellent communication and presentation/storytelling skills
• Experience working in B2B and B2C product spaces
• Experience working on AI products
• Championing fundamentals of user experience including accessibility and inclusive design
• Experience with commonly used research tools

Benefits