Principal Product Designer

What you'll do

• Design world-class AI-powered experiences that simplify CRM and marketing workflows
• Own the design vision for a product area based on deep understanding of user needs and behaviors
• Lead end-to-end design execution from concept to launch with focus on craft, quality, and human-centered approach
• Navigate ambiguity creatively to deliver impactful experiences quickly and iteratively
• Set the bar for design excellence including usability, accessibility, and visual polish
• Work in a fast-paced, design-driven environment encouraging experimentation and bold ideas
• Use data and research to inform design decisions and define success metrics
• Collaborate with engineering, product, sales, and design teams to create cohesive consumer-grade experiences
• Explore future AI-powered experiences including conversational interfaces, predictive insights, and personalized workflows

Requirements

• Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design OR Bachelor's Degree in related field AND 8+ years experience in product or service design OR equivalent experience
• Portfolio or work samples demonstrating experience designing world class consumer products from vision through launch
• Proven track record of setting design vision for innovative products requiring bold thinking and risk taking
• Ability to break large bodies of work into phased execution plans and lead cross-functional teams
• High craft in design work and ability to translate vision into polished design prototypes
• Experience advocating for design thinking and influencing design outcomes in fast-paced, ambiguous environments
• Experience leveraging qualitative and quantitative research for design impact
• Experience prompting LLMs, working with generative AI, or strong desire to learn
• Ability to manage multiple priorities and adapt to changing requirements and deadlines
• Proven ability to collaborate and contribute to a positive, inclusive work environment

Tech stack