AdTechTalent
Programmatic21 days agoOn-site

Microsoft

Principal Customer Solutions Architect, Ads Regulatory Compliance

regulatory compliancetrust and safetyprogram managementgovernancerisk managementpolicyAI governancestrategic leadershipcross-functionaltechnical program managementcustomer solutions architecture

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Lead

Years experience

10+

Location

Atlanta, United States; Austin, United States; Boston, United States; Chicago, United States; Detroit, United States; Los Angeles, United States; New York, US; Redmond, United States; San Francisco, United States

Full job description

Microsoft Advertising seeks a Principal Customer Solutions Architect for Ads Regulatory Compliance to lead strategic frameworks translating regulatory, legal, policy, and trust requirements into scalable operational and technical solutions. The role partners with Product, Engineering, Legal, Trust & Safety, Operations, Data Science, Business Planning, and Executive Leadership to align on complex initiatives. Responsibilities include designing governance models, readiness frameworks, risk taxonomies, and decision processes; identifying regulatory trends; driving cross-organizational programs balancing customer experience, business outcomes, platform capabilities, operational scalability, risk management, and regulatory obligations; developing executive narratives and strategic roadmaps; creating mechanisms for regulatory intake and continuous improvement; advising senior stakeholders; and building partnerships across global teams. Requires Bachelor's degree or equivalent, 6+ years technical program/product management experience, 4+ years customer-facing experience, and 1+ year people management experience. Preferred qualifications include 12+ years experience, 5+ years customer-facing, 3+ years people management, experience leading large-scale cross-functional programs, strategy and governance expertise, ability to influence without authority, experience in regulated industries and compliance domains, strong communication skills, and passion for solving complex regulatory and trust challenges. The role is full-time, on-site, with locations in multiple U.S. cities. Salary ranges from $142,800 to $274,800 annually, with higher ranges in San Francisco Bay Area and New York City.

What you'll do

  • Lead development of strategic frameworks translating regulatory, legal, policy, and trust requirements into scalable operational and technical solutions
  • Partner across Product, Engineering, CELA, Trust & Safety, Operations, Data Science, Business Planning, and Executive Leadership to align on complex initiatives
  • Design and mature governance models, readiness frameworks, risk taxonomies, decision processes, and operating mechanisms
  • Identify emerging regulatory trends, industry developments, and market risks
  • Drive cross-organizational programs balancing customer experience, business outcomes, platform capabilities, operational scalability, risk management, and regulatory obligations
  • Develop executive-level narratives, recommendations, decision frameworks, and strategic roadmaps
  • Create mechanisms for regulatory intake, prioritization, implementation planning, readiness reviews, measurement, and continuous improvement
  • Act as strategic advisor to senior stakeholders simplifying complex problems and navigating uncertainty
  • Build partnerships across regional and global teams to ensure scalable, adaptable solutions aligned to diverse markets

Requirements

  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field OR equivalent experience
  • 6+ years experience in technical program/product management, coding, software development/delivery work
  • 4+ years of customer-facing experience
  • 1+ year people management experience
  • Preferred: 12+ years experience in technical program/product management, coding, software development/delivery work
  • Preferred: 5+ years of customer-facing experience
  • Preferred: 3+ years people management experience
  • Experience leading large-scale cross-functional programs
  • Experience driving strategy, governance, compliance, trust & safety, risk management, platform operations, policy implementation
  • Ability to influence decisions without direct authority across engineering, business, legal, and operational organizations
  • Experience operating in ambiguous environments and building structure and execution plans
  • Strong executive communication skills
  • Ability to translate business objectives, regulatory requirements, and customer needs into actionable plans
  • Experience in regulated industries, digital platforms, advertising technology, trust & safety, privacy, fraud prevention, AI governance, or compliance
  • Experience designing operating models, governance structures, risk frameworks, or organizational decision processes
  • Experience partnering with legal, policy, regulatory, or public affairs organizations
  • Systems-thinking mindset
  • Experience leading strategic initiatives involving regulatory ambiguity, emerging technology, or industry transformation
  • Experience developing executive reviews, business cases, investment proposals, and organizational strategy documents
  • Passion for solving complex societal, regulatory, trust, and safety challenges while enabling innovation and growth

Tech stack

program managementproduct managementsoftware developmentgovernance modelsrisk frameworksregulatory compliancetrust & safetypolicy implementationAI governance

Benefits

Certain roles may be eligible for benefits and other compensation (details at https://careers.microsoft.com/us/en/us-corporate-pay)

Apply now

Ready to take the next step in your career? Click the button below to continue to the application process.

Continue to applicationBrowse more jobs

Similar jobs

More roles worth a look

Related opportunities based on specialty and working model so candidates can keep momentum.