Moloco is hiring a New Business Onboarding Account Manager in Beijing, China. This is a non-technical, mid-level full-time role focused on client success and relationship management for new advertisers. Responsibilities include managing campaign setup, monitoring, reporting, and escalation of complex issues; supporting client meetings and strategy discussions; configuring and QA of campaigns; analyzing performance data and recommending optimizations; identifying growth opportunities; supporting handover to Growth team; collaborating cross-functionally with Sales, Growth, Product, and Data Science teams; and using AI large language models to improve work efficiency. Candidates should have 3-5 years experience in mobile advertising, ad tech, or related client-facing roles, hands-on campaign setup and optimization experience (preferably on DSPs), strong communication and analytical skills, familiarity with mobile ecosystem and ad tech fundamentals, fluency in English and native-level Mandarin, and ability to manage multiple accounts in a fast-paced environment. Benefits vary by region and employment type. No salary information provided.
What you'll do
Serve as day-to-day execution owner for new advertisers during implementation, managing campaign setup, monitoring, and reporting
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Build strong, trust-based relationships with client stakeholders through clear communication and responsiveness
Configure and QA campaigns, tracking, and reporting to ensure accurate setup and reliable measurement
Analyze campaign performance data to identify issues, optimization opportunities, and early signals of product-fit; share actionable recommendations
Identify incremental growth opportunities within existing setups and surface them to senior team members or Sales/Growth partners
Support transition from implementation to Growth team by preparing documentation and performance debriefs
Partner with New Business Sales to understand what was sold, customer expectations, and key success criteria for first 90 days
Collaborate with Growth, Product, and Data Science teams to address configuration, measurement, and performance questions
Use AI large language models (e.g., ChatGPT, Claude, Gemini, NotebookLM) to improve quality and turnaround time of work
Adopt and contribute to internal AI workflows and tools, identifying opportunities to automate repetitive tasks
Apply sound judgment when using AI, verifying outputs, protecting confidentiality, and following responsible AI guidelines
Requirements
3–5 years of experience in mobile advertising, ad tech, martech, or a related client-facing role (implementation, technical account management, account management, or customer success)
Hands-on experience with campaign setup and optimization, ideally on a DSP or similar performance platform
Exposure to data analysis, campaign optimization, or digital marketing strategy and comfort working with numbers and reports
Strong communication and presentation skills, with comfort interacting with client stakeholders and translating technical concepts into clear language
Solid analytical skills and the ability to interpret performance data to inform recommendations
Familiarity with the mobile ecosystem and ad tech fundamentals (MMPs, attribution, events, tracking) is a strong plus
Detail-oriented with a strong sense of ownership over assigned tasks and deliverables; able to manage multiple accounts and timelines in a fast-paced environment
Fluency in English and native level Chinese (Mandarin)
Experience supporting customers in Greater China and collaborating with cross-regional teams is a plus
Tech stack
DSPprogrammatic advertisingAI large language modelsChatGPTClaudeGeminiNotebookLM
Benefits
Benefits vary by country, employment type, and eligibility; contact recruiter for detailsSupport for best work and life balance
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