New Business Account Manager (Implementation Manager)

What you'll do

• Serve as day-to-day execution owner for new advertisers during implementation, managing campaign setup, monitoring, and reporting
• Understand advertiser marketing objectives and support execution of programmatic strategies to drive KPIs and early-stage performance
• Support client meetings, business reviews, and strategy discussions with guidance from senior team members
• Build strong, trust-based relationships with client stakeholders through clear communication and responsiveness
• Configure and QA campaigns, tracking, and reporting to ensure accurate setup and reliable measurement
• Analyze campaign performance data to identify issues, optimization opportunities, and early signals of product-fit; share actionable recommendations
• Identify incremental growth opportunities within existing setups and surface them to senior team members or Sales/Growth partners
• Support transition from implementation to Growth team by preparing documentation and performance debriefs
• Partner with New Business Sales to understand customer expectations and key success criteria
• Collaborate with Growth, Product, and Data Science teams to address configuration, measurement, and performance questions
• Use AI large language models in daily work to improve quality and turnaround time
• Adopt and contribute to internal AI workflows and tools, identifying opportunities to automate repetitive tasks
• Apply sound judgment when using AI, verifying outputs, protecting confidentiality, and following responsible AI guidelines

Requirements

• 3–5 years of experience in mobile advertising, ad tech, martech, or a related client-facing role (implementation, technical account management, account management, or customer success)
• Hands-on experience with campaign setup and optimization, ideally on a DSP or similar performance platform
• Exposure to data analysis, campaign optimization, or digital marketing strategy and comfort working with numbers and reports
• Strong communication and presentation skills, with comfort interacting with client stakeholders and translating technical concepts into clear language
• Solid analytical skills and the ability to interpret performance data to inform recommendations
• Familiarity with the mobile ecosystem and ad tech fundamentals (MMPs, attribution, events, tracking) is a strong plus
• Detail-oriented with a strong sense of ownership over assigned tasks and deliverables; able to manage multiple accounts and timelines in a fast-paced environment
• Fluency in English and native level Chinese (Mandarin)
• Experience supporting customers in Greater China and collaborating with cross-regional teams is a plus

Tech stack

Benefits