Manager- Client Success, Ultra at Affle | AdTechTalent
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Affle
Manager- Client Success, Ultra
client success account management digital advertising adtech programmatic performance marketing campaign management analytics stakeholder management Indonesia MS Excel Google Sheets
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Join Affle and work on a role built for experienced AdTech operators.
Quick snapshot
Jakarta, Indonesia
Consultant
Key details Employment type
Consultant
Location
Jakarta, Indonesia
Full job description Client Success Manager role based in Jakarta, Indonesia. Responsible for managing and growing relationships with advertisers, agencies, and key clients to drive campaign success, client satisfaction, retention, and business growth. Requires 5-8 years experience in Client Success, Account Management, Client Servicing, or Digital Advertising, preferably with AdTech, MarTech, digital media, mobile advertising, programmatic, or performance marketing background. Strong understanding of digital advertising concepts, campaign metrics, and performance marketing needed. Key duties include managing client relationships, campaign coordination, performance monitoring, data analysis, reporting, collaboration with internal teams, and identifying growth opportunities. Strong analytical, communication, presentation, stakeholder management skills, and proficiency in English required. Knowledge of MS Excel/Google Sheets and presentation tools is necessary. Indonesian language proficiency preferred.
What you'll do Manage day-to-day relationships with advertisers, agencies, and key accounts in Indonesia Similar jobs
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Act as the primary point of contact for clients and ensure a high-quality client experience
Understand client objectives, campaign requirements, and business challenges and translate them into effective advertising solutions
Drive end-to-end campaign coordination, from campaign setup and launch through optimization, reporting, and closure
Monitor campaign performance and work with internal teams to identify optimization opportunities
Analyze campaign data and provide actionable insights and recommendations to clients
Prepare and present regular campaign performance reports, business reviews, and performance insights
Collaborate closely with Sales, Ad Operations, Account Management, Product, Data, and Technology teams to ensure seamless campaign delivery
Proactively identify opportunities for account growth, upselling, cross-selling, and increased client engagement
Build strong, long-term relationships with key clients and agency partners
Understand the Indonesian digital advertising ecosystem, market trends, and evolving client needs
Handle client queries and resolve issues efficiently while maintaining strong stakeholder relationships
Contribute to client retention and overall business growth for the Ultra business Requirements 5–8 years of experience in Client Success, Account Management, Client Servicing, or Digital Advertising Prior experience in AdTech, MarTech, digital media, mobile advertising, programmatic, or performance marketing is preferred Strong understanding of digital advertising concepts, campaign metrics, and performance marketing Experience working with advertisers, agencies, and media partners Strong analytical and problem-solving skills with the ability to interpret campaign data Excellent communication, presentation, and stakeholder management skills Ability to manage multiple clients and campaigns in a fast-paced environment Strong commercial understanding with an ability to identify business growth opportunities Proactive, detail-oriented, and highly customer-focused approach Strong proficiency in English; Indonesian language proficiency is preferred Good working knowledge of MS Excel/Google Sheets and presentation tools Tech stack MS Excel Google Sheets presentation tools
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Company
Affle Affle 3i Limited is a global technology company enabling AI-led solutions in mobile advertising. Affle enables advertisers to optimize targeting, personalize user engagement and maximize ROI by combining proprietary data, deep audience insights and advanced generative AI capabilities. With our market-leading portfolio of tech platforms, we empower brands to move beyond automation toward next-gen experiences with measurable impact. Our consumer intelligence platforms deliver personalized solutions at scale, helping marketers connect with audiences in more relevant and meaningful ways. With innovative tech-powered capabilities, we drive performance across every stage of the mobile marketing journey. We are augmenting our authentic intelligence with AI-powered agents and algorithms, going beyond efficiency to adapt in real time and influence outcomes that matter. Affle 3i Limited is listed on the NSE (AFFLE) and BSE (542752).
Industry
Software Development
Website
https://www.affle.com
Posted
2 days ago
Category: Ad Ops
Los Angeles, United States
•
4 months ago
sales leadership programmatic CTV
