Position: Manager - Client Success. Location: Jakarta, Indonesia. Responsible for managing and growing relationships with advertisers, agencies, and key clients to drive campaign success, client satisfaction, retention, and business growth. Requires 5-8 years experience in Client Success, Account Management, Client Servicing, or Digital Advertising. Preferred experience in AdTech, MarTech, digital media, mobile advertising, programmatic, or performance marketing. Strong understanding of digital advertising concepts, campaign metrics, and performance marketing. Must have strong analytical, communication, presentation, and stakeholder management skills. Ability to manage multiple clients and campaigns in a fast-paced environment. Proficiency in English required; Indonesian preferred. Good knowledge of MS Excel/Google Sheets and presentation tools. Responsibilities include managing client relationships, acting as primary client contact, understanding client objectives, coordinating campaigns end-to-end, monitoring and optimizing campaign performance, analyzing data, reporting, collaborating with internal teams, identifying growth opportunities, building long-term client relationships, understanding market trends, resolving client issues, and contributing to business growth.
What you'll do
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
