Lead Solutions Consultant

What you'll do

• Lead end-to-end solution design for RFPs, RFIs, and client pitches
• Design solutions for CRM and Digital Messaging platforms (SFMC, Braze, Adobe Campaign, etc.)
• Craft compelling narratives that articulate business value, technical feasibility, and competitive differentiation
• Create impactful presentations, solution blueprints, and POCs for stakeholder demonstrations
• Develop scoping documents, effort estimations, commercial models for proposed solutions
• Ensure proposed solutions align with data privacy regulations (GDPR, CCPA) and security best practices
• Support sales teams with technical expertise during opportunity qualification
• Conduct discovery workshops and stakeholder alignment sessions to uncover client needs
• Collaborate with delivery teams to ensure seamless solution handoff and implementation success
• Validate solution feasibility with development and architecture teams
• Address technical queries from clients and internal stakeholders throughout the sales cycle
• Develop reusable solution accelerators and framework libraries
• Stay current with platform updates and emerging MarTech capabilities
• Evangelize AI-driven use cases and opportunities for marketing automation and personalization
• Mentor junior consultants through mentoring and guidance
• Build credibility with client technical and marketing teams through consultative approach
• Participate in client meetings, workshops, and pitch presentations
• Support relationship building activities with existing and prospective client requirements

Requirements

• 8+ years in MarTech with 2-4 years in pre-sales or solution consulting roles
• Strong hands-on experience with at least one major CRM platform (Salesforce Marketing Cloud, Adobe Campaign/Journey Optimizer, Braze, or similar)
• Proven track record designing solutions for enterprise clients in competitive bid situations
• Exceptional storytelling ability with strong presentation and articulation skills
• Ability to articulate ROI frameworks and business value articulation
• Willingness to travel occasionally for client meetings and workshops
• Background in consulting, system integration or digital agencies
• Working knowledge of Customer Data Platforms (CDPs)
• Familiarity with APIs, webhooks, event streaming, and real-time data integration
• Awareness of GenAI capabilities for marketing workflows
• Knowledge of emerging trends: composable CDP, real-time personalization
• Good to have: Industry experience in Retail, BFSI, Healthcare, Travel & Hospitality, or Media & Entertainment
• Good to have: Platform certifications (Salesforce Marketing Cloud, Adobe, Braze)

Tech stack