SFCC Lead QA at Merkle | AdTechTalent
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Merkle
SFCC Lead QA
Salesforce Commerce Cloud SFRA QA Quality Assurance eCommerce B2C Functional Testing Regression Testing Integration Testing UAT Smoke Testing Cross-browser Testing Accessibility Testing Localization Internationalization Agile Scrum Test Planning Defect Management
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Full job description The SFCC Senior QA Engineer will lead QA activities for Salesforce Commerce Cloud projects, ensuring quality, stability, and performance across customer journeys. Responsibilities include validating storefront, checkout, payment, order management, fulfillment, and post-purchase flows; testing SFCC Business Manager configurations; creating and executing test plans and cases; performing various testing types including functional, regression, integration, system, UAT, smoke, sanity, cross-browser, cross-device, accessibility, localization, and internationalization testing; managing defects; leading QA sign-offs and release readiness; supporting UAT and production validation; coordinating with stakeholders; mentoring junior QA engineers; and driving continuous improvement and automation. Requirements include 7+ years QA experience with 3-5 years in SFCC testing, strong SFRA and SFCC Business Manager knowledge, experience with B2C eCommerce applications and integrations, proficiency in multiple testing types, Agile/Scrum experience, strong analytical and communication skills, and a relevant bachelor's degree.
What you'll do Own end-to-end QA activities for Salesforce Commerce Cloud (SFCC) projects and releases Similar jobs
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Bengaluru, India
Full-time
Validate SFCC storefront, checkout, payment, order management, fulfillment, and post-purchase journeys
Perform testing of SFCC Business Manager configurations including catalogs, promotions, campaigns, price books, inventory, and customer groups
Create and execute Test Plans, Test Cases, Test Scenarios, and Test Strategy documents
Perform Functional, Regression, Integration, System, UAT, Smoke, and Sanity Testing
Validate integrations between SFCC and OMS, Payment Gateways, Tax Engines, Shipping Providers, and third-party systems
Conduct Cross-browser, Cross-device, Responsive, Accessibility (WCAG), Localization, and Internationalization testing
Participate in Agile ceremonies including sprint planning, backlog grooming, story reviews, and retrospectives
Manage defects through logging, triaging, tracking, root cause analysis, and closure
Lead QA sign-off discussions and release readiness assessments
Support UAT, Production Validation, Hypercare, and Post-Release Monitoring activities
Coordinate testing efforts across business, product, development, and external stakeholder teams
Review test execution reports, release documentation, and quality metrics
Mentor junior QA engineers and promote QA best practices
Drive continuous improvement initiatives, automation opportunities, and regression suite optimization Requirements 7+ years of Quality Assurance experience 3-5 years of Salesforce Commerce Cloud (SFCC) testing experience Strong hands-on experience in Salesforce Commerce Cloud (SFRA) Deep understanding of SFCC Business Manager administration and configurations Experience testing complex B2C eCommerce applications Strong understanding of Catalog Management, Price Books, Promotions & Campaigns, Inventory Management, Customer Groups, Order Lifecycle Management Experience validating storefront, checkout, and post-purchase customer experiences Strong knowledge of B2C Commerce architecture and system integrations Experience testing integrations with OMS, Payment, Tax, and Shipping systems Hands-on experience in Functional, Regression, Integration, System, UAT, and Smoke Testing Cross-browser and Cross-device Testing expertise Responsive Web Testing experience across Desktop, Mobile, and Tablet devices Accessibility (WCAG) Testing experience Localization and Internationalization Testing experience Experience with Test Planning, Risk Assessment, Defect Management, and Quality Reporting Agile/Scrum project experience Strong analytical, troubleshooting, and stakeholder management skills Excellent written and verbal communication skills Bachelor's degree in Computer Science, Information Technology, Engineering, or related field Tech stack Salesforce Commerce Cloud SFRA SFCC Business Manager Postman Selenium Katalon Playwright Google Analytics Adobe Analytics
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Company
Merkle Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
Industry
Business Consulting and Services
Website
https://www.merkle.com
Posted
3 months ago
Category: Ad Ops
Los Angeles, United States
•
5 months ago
sales leadership programmatic CTV
