The Trade Desk seeks a Senior Product Operations Manager to join the global Product Operations team. The role partners with product, R&D, and commercial teams to translate product strategy into priorities, execution, and measurable outcomes. Responsibilities include managing product roadmap processes, release readiness, goal setting, analytics, user feedback integration, product ceremonies, and change leadership. The candidate must have 5+ years in product management, product operations, or program management in a technology company, with experience in roadmap facilitation, launch operations, senior stakeholder communication, and working with data science teams. Familiarity with tools like Jira, Confluence, Salesforce, and OKRs is required. Benefits include comprehensive healthcare, retirement plans, disability coverage, life insurance, tuition reimbursement, parental leave, paid time off, holidays, stock purchase plans, and variable incentives. The base salary range is $93,800 to $172,000 USD. Location: San Francisco, CA.
What you'll do
Drive end-to-end facilitation of the product roadmap process, including strategy formulation, investment area definition, opportunity sizing, capacity planning, and scenario/tradeoff analysis
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Facilitate formal roadmap presentations to leadership, commercial, and revenue teams to build alignment on strategic priorities, resource allocation, sequencing, and explicit tradeoffs
Document and socialize roadmap decisions; maintain version control of all roadmap artifacts
Integrate lifecycle expertise across multiple initiatives, anticipating systemic risks, cross-team dependencies, and cross-platform impacts; shape planning rituals and readiness standards across the organization
Own operational readiness strategy for key product features, leveraging release readiness frameworks to drive alignment across multiple product domains
Anticipate systemic risks, define scalable playbooks, and influence senior stakeholders to ensure enterprise-wide launch preparedness and accountability for upstream and downstream adoption
Partner with Product and Ops leadership to evolve lifecycle frameworks, improving predictability, quality, and execution consistency
Facilitate regular cadence goal-setting for each product area and PM, ensuring goals ladder to roadmap investment areas and company goals
Collaborate with Data Science and Analytics partners to translate measurement frameworks into actionable tracking plans; embed defined KPIs in execution workflows and ensure insights drive meaningful adjustments in process and delivery outcomes
Design frameworks and quality controls used across Product Ops that enable teams to extract signal from noise and link insights to business outcomes
Monitor progress via structured weekly updates and proactively escalate risks, tradeoffs, slippage, or misalignment to product leadership
Operate the regional intake process to collect structured pain point requests from field teams and route validated, strategically aligned opportunities to PMs for investigation
Build scalable mechanisms for collecting, synthesizing, and communicating user needs; integrate quantitative and qualitative data into cohesive insights that directly inform roadmap prioritization and feature decisions
Standardize how requests are documented, categorized, and themed; close the loop with field stakeholders on prioritization and progress
Champion adoption of user-centered practices within and across teams; drive measurable improvements in customer and product outcomes
Own agenda design and management for product team meeting cadences: weekly leadership meetings, goal-tracking reviews, and cross-functional alignment sessions
Establish communication cadences and documentation standards that sustain alignment over time; ensure meetings are purposeful, high-leverage, and tied to current priorities
Facilitate alignment across multiple leadership groups and initiatives; anticipate friction points, reframe conflicts constructively, and guide teams toward evidence-based decisions
Lead complex change initiatives spanning multiple teams; design transition plans, stakeholder communications, and feedback loops to sustain adoption; anticipate resistance and implement strategies that maintain morale and clarity
Introduce tooling or automation to streamline processes or reduce overhead; partner with leaders to measure impact and drive continuous improvement across teams
Facilitate collaboration among cross-functional teams and influence decision-making within senior-level audiences; lead execution against recommendations quickly and accurately
Support psychological safety, team health, and happiness within the product organization
Requirements
5+ years of experience in a technology company in product management, product operations, or program management with significant interface with technical and business teams
Experience with release readiness or launch operations, including building playbooks and driving cross-functional launch preparedness
Experience facilitating senior level alignment meetings and communicating complex tradeoffs to senior stakeholders
Familiarity with field feedback or voice-of-customer programs; ability to integrate qualitative and quantitative data into actionable product direction
Experience partnering with Data Science or Analytics teams to define KPIs, build tracking plans, and embed measurement into delivery workflows
Comfortable working across product, engineering, revenue, and operations teams to drive cross-functional alignment
Familiar with product and design tools such as Jira, Confluence, Salesforce, and whiteboarding tools
Experience with goal-setting frameworks (OKRs or similar) and progress tracking at the organizational level
Strong written and verbal communication skills to create clarity across a large organization
Tech stack
JiraConfluenceSalesforcewhiteboarding toolsOKRs
Benefits
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependentsRetirement benefits such as a 401k plan and company matchShort and long-term disability coverageBasic life insuranceWell-being benefitsReimbursement for certain tuition expensesParental leaveSick time of 1 hour per 30 hours workedVacation time for full-time employees up to 120 hours through the first year and 160 hours thereafterAround 13 paid holidays per yearEmployee Stock Purchase Plan with discounted stock purchaseVariable compensation-based incentives and commissions depending on roleEligibility for stock-based compensation grants based on company and individual performance
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