IT Systems Administrator-Collaboration Tools at The Trade Desk | AdTechTalent
Engineering3 days agoOn-site
The Trade Desk
IT Systems Administrator-Collaboration Tools
Microsoft 365Exchange OnlineSharePoint OnlineOneDrivePower PlatformSlackZoomSmartsheetAI productivityMicrosoft Copilot ChatPowerShellITILSOX compliancecloudautomationcollaborationeDiscoverysecuritygovernancetechnical support
Key details
Salary
$78K – $142K
Employment type
Full-time
Seniority
Mid-level
Years experience
5-10
Location
Ventura, United States
Full job description
The Trade Desk seeks an IT Systems Administrator to manage, configure, support, automate, and improve global collaboration, productivity, and AI platforms. Responsibilities include administering Microsoft 365, Exchange Online, SharePoint Online, OneDrive, Power Platform, Slack, Zoom, Smartsheet, and AI productivity tools like Microsoft Copilot Chat and Slack AI integrations. The role involves ensuring platform security, availability, governance, and operational excellence, supporting meeting room technologies, and partnering with stakeholders to enhance productivity and automation. The candidate will provide escalation support, participate in security incident response, maintain documentation, and contribute to IT projects. Requirements include 5+ years managing collaboration tools, PowerShell scripting, experience with ITIL in SOX environments, strong communication, problem-solving, and organizational skills. Benefits include comprehensive healthcare, retirement plans, disability coverage, life insurance, tuition reimbursement, parental leave, paid time off, stock purchase plans, and variable incentives. Base salary range is $77,600 to $142,200 USD. Location: Ventura, California, United States.
What you'll do
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Administer and maintain enterprise collaboration platforms including Microsoft 365, Exchange Online, SharePoint Online, OneDrive, Power Platform, Slack, Zoom, Smartsheet
Configure, manage, and maintain enterprise cloud applications and hosted services
Ensure platform availability, performance, security, and operational excellence
Manage enterprise cloud file storage, permissions, governance, and sharing controls
Support meeting room technologies and collaborate on room standards and deployment strategies
Evaluate, test, and recommend improvements to collaboration platforms and emerging technologies
Partner with business stakeholders to improve productivity, automation, and user experience
Administer enterprise AI productivity platforms including Microsoft Copilot Chat, Power Platform AI, Slack AI integrations, Zoom AI Companion, MCP Servers
Manage AI platform configuration, licensing, tenant administration, security, governance, and adoption reporting
Support Data Loss Prevention policies and compliance related to AI technologies
Define and maintain standards for AI connectors, integrations, MCP frameworks, and workflows
Support and maintain internally developed AI agents and productivity solutions
Contribute to design and implementation of scalable AI platform architectures
Assist with AI knowledge-sharing, prompt library management, and user enablement
Partner with Learning & Development and stakeholders for AI education and adoption
Provide escalation support for assigned technologies
Participate in security incident response and remediation
Operationalize support processes for IT Operations teams
Create and maintain technical documentation, knowledge base, standards, policies, and procedures
Maintain vendor relationships and participate in product roadmap discussions
Contribute as technical resource to global IT projects and initiatives
Apply industry best practices to deployments, upgrades, migrations, and issue resolution
Prepare status updates, technical reports, and implementation documentation
Respond to eDiscovery requests
Maintain high level of customer service and technical support globally
Other duties as assigned
Requirements
Bachelor’s degree in related business or IT field preferred
Microsoft certification desired but not required with demonstrated experience
5+ years of experience managing collaboration tool stacks or similar products
Experience with Microsoft PowerShell or equivalent scripting for systems management
Experience defining, documenting, and implementing standards
Experience administering AI productivity platforms preferred
Prior experience working with ITIL framework in a SOX regulated environment highly desired
Strong customer service orientation and communication skills
Excellent written, verbal, and presentation abilities
Ability to troubleshoot complex technical issues across multiple platforms
Strong analytical and problem-solving skills
Ability to balance operational support with strategic project work
Ability to work independently and within cross-functional teams
Strong organizational skills and attention to detail
Ability to maintain confidentiality of systems, data, and company information
Conduct consistent with company ethics, security, compliance, and operational standards
Willingness to carry company-funded smartphone and respond to urgent calls timely
Tech stack
Microsoft 365Exchange OnlineSharePoint OnlineOneDrivePower PlatformSlackZoomSmartsheetMicrosoft Copilot ChatSlack AI integrationsZoom AI CompanionMCP ServersMicrosoft PowerShell
Benefits
Comprehensive healthcare (medical, dental, vision) with premiums paid in full for employees and dependentsRetirement benefits including 401k plan and company matchShort and long-term disability coverageBasic life insuranceWell-being benefitsTuition reimbursement for certain expensesParental leaveSick time of 1 hour per 30 hours workedVacation time up to 120 hours in first year, 160 hours thereafterAround 13 paid holidays per yearEmployee Stock Purchase Plan with discounted stock purchaseVariable compensation-based incentives and commissions depending on roleStock-based compensation grants based on company and individual performance
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