Head of gTech Ads, Large Customer Sales (English, Mandarin)

technical project managementpeople managementAdTechanalyticssoftware codingweb technologiesdata integrationcloud technologiesconsultative sellingcustomer support

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Director

Years experience

10+

Location

Beijing, China

Full job description

Director-level role requiring 15+ years in technical project management or customer-facing roles, with 5 years people management experience. Must be fluent in English and Mandarin. Preferred candidates have a Master’s degree and experience in AdTech, analytics, software coding, web technologies, data integration, and cloud technologies. Responsibilities include supporting customers across Google Ads products, providing technical and consultative support, partnering with Sales, Product, and Engineering teams to improve solutions, and ensuring customer ROI and trusted partnerships.

What you'll do

Support customers across the entire Ad products stack
Help customers optimize use of Ad and Publisher products
Provide support from self-help tools to complex technical and measurement solutions
Deliver consultative support for large customers
Partner with Sales, Product and Engineering teams to develop better solutions, tools, and services
Ensure customers get the best return on investment with Google
Maintain trusted partnership with customers

Requirements

Bachelor’s degree or equivalent practical experience
15 years of experience in a technical project management or a customer-facing role
5 years of experience in people management
Fluent in English and Mandarin
Preferred: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or related field
Preferred: 15 years managing projects and working with analytics, software coding, or customer-side web technologies
Preferred: Experience in AdTech industry, Internet technologies, data integration and cloud technologies
Ability to lead service operations and model/coach consultative solution selling with a drive to innovate