programmaticaccount managementadvertisingmobile advertisingdata-drivenclient servicecampaign optimizationSFDCLookerExcelPowerPointGoogle Suitead techMMPbig data
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
New York, US; San Francisco, United States
Full job description
Moloco is an AI-native performance advertising company. The Growth Strategist will enhance customer relationships, optimize product performance, and drive revenue growth by working across teams and solving complex challenges. Responsibilities include managing customer relationships, leading client meetings, communicating progress, prioritizing client needs, becoming an expert in Moloco’s products, overseeing client campaigns, using data tools for analysis, managing cross-functional work streams, developing upsell and cross-sell strategies, using data-driven storytelling, maintaining client knowledge, identifying growth opportunities, handling objections, improving internal processes, providing market feedback, and fostering a collaborative team culture. Requirements include 3+ years in account management preferably in programmatic marketing or mobile advertising, ability to translate marketing needs into data-driven strategies, strong ownership and problem-solving skills, familiarity with big data, MMPs, mobile app ecosystem, ad tech, proficiency in Excel, PowerPoint, G-suite, excellent communication, growth mindset, collaboration skills, urgency, and attention to detail. Benefits include medical, dental, vision insurance, 401(k) with match, disability coverage, life insurance, paid holidays, Thrive Day off, flexible time off, and eligibility for bonus and equity awards. Salary ranges vary by region from $104,000 to $169,000 USD.
What you'll do
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Own day-to-day customer relationships and deliver exceptional client service
Lead multiple partnerships, client meetings, and business reviews
Communicate effectively across multiple mediums internally and externally
Prioritize client needs and ensure timely, thoughtful service
Become an expert in Moloco’s products and industry
Oversee setup and monitoring of client campaigns, identify opportunities for expansion and optimization
Utilize data tools to analyze performance, produce reports, and advise clients
Manage cross-functional work streams to identify and fix technical problems
Develop and execute strategies to drive upsell and cross-sell opportunities
Use data-driven storytelling and problem-solving to influence stakeholders
Maintain deep knowledge of client businesses and align solutions with their needs
Identify and pitch incremental opportunities aligned to client growth objectives
Effective objection handling through problem solving and creative thinking
Identify opportunities to improve internal processes and collaborate cross-functionally
Provide market feedback to influence product development
Foster a team culture of accountability, collaboration, and high performance
Demonstrate persistence, positivity, and grit in problem-solving
Embrace diverse perspectives and promote respectful disagreement resolution
Requirements
3+ years of experience in account management, preferably with experience in programmatic marketing or the mobile advertising industry
Translate advertiser marketing needs into clear, data-driven strategies that align Moloco’s programmatic solutions with client KPIs
Strong ownership mentality, with a proactive, data-driven approach to solving problems and influencing decision-making
Familiarity with big data, MMPs, mobile app ecosystem and ad tech
Strong skills in Excel, PowerPoint/Slides, G-suite preferred
Excellent communication and interpersonal skills
Growth mindset to thrive in a startup environment
Collaborative mindset with passion for cross-functional projects
High sense of urgency and ability to thrive in a fast-paced environment
Strong attention to detail and ability to prioritize across multiple clients and projects
Tech stack
SFDCMoloco Cloud PlatformLookerExcelPowerPointGoogle Suite
Benefits
Medical, dental, and vision insurance401(k) plan with company matchShort-term and long-term disability coverageBasic life insuranceWell-being benefits and perksUp to 12 scheduled paid holidays per calendar yearOne Thrive Day off per quarterFlexible Time Off (FTO)Potential eligibility for bonus and equity awards
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