AdTechTalent
Sales7 days agoRemote

Smartly

Global Director, Sales Strategy and Operations

sales strategyrevenue operationsbusiness operationsforecastingpipeline managementquota modelingcapacity planningCRMSalesforceLookerTableaubusiness intelligencecross-functionalglobal saleshybrid work

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Director

Years experience

5-10

Location

London, United Kingdom

Full job description

Smartly is hiring a Global Director, Sales Strategy and Operations to lead global commercial operations. The role involves partnering with Sales leadership and cross-functional teams to drive planning, forecasting, operational rigor, and strategic initiatives supporting growth. Responsibilities include defining go-to-market priorities, leading planning processes, developing forecasting frameworks, analyzing sales metrics, driving cross-functional initiatives, building scalable processes, preparing executive business reviews, and leading operational improvements. Candidates should have strong experience in sales strategy, revenue or business operations, management consulting, or related fields, with global sales experience and strong analytical, communication, and operational skills. Experience with CRM and BI tools such as Salesforce, Looker, or Tableau is required. The position offers a hybrid work model based in London, with benefits including healthcare, equity, paid leave, and career development.

What you'll do

  • Partner with global Sales leadership to define and operationalize go-to-market priorities and commercial strategy
  • Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
  • Develop forecasting frameworks, reporting structures, and business insights that support data-driven decision-making
  • Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
  • Drive cross-functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
  • Build scalable operational processes and frameworks that improve efficiency and consistency across regions
  • Prepare executive-level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
  • Identify areas for process improvement and lead operational change initiatives that support company growth

Requirements

  • Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
  • Experience working with global sales organizations and supporting cross-regional go-to-market teams
  • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
  • Experience with forecasting, pipeline management, sales planning, and performance reporting
  • Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
  • Strong communication and presentation skills, including experience working with senior business leaders
  • Comfortable balancing strategic thinking with hands-on operational execution
  • Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms

Tech stack

SalesforceLookerTableauCRMbusiness intelligence tools

Benefits

Inclusive global culture with diverse perspectivesGlobal impact on customers' success and business growthHealthcare packages and mental health servicesWork-life balance with paid holidays and family leaveEquity options and performance-based rewardsCompetitive compensation and career development opportunitiesFlexible hybrid workplace with option to work abroad for up to 30 days annually

Apply now

This MVP uses a placeholder application flow. In production, this section can connect to an external apply URL or a native application form.

Continue to applicationBrowse more jobs

Similar jobs

More roles worth a look

Related opportunities based on specialty and working model so candidates can keep momentum.