Lead AI-driven transformation for a top US telecommunications operator, focusing on business process reengineering using TM Forum frameworks and autonomous networks. Drive large, complex multi-year deals, engage executive stakeholders, and collaborate with partners and internal teams. Apply AI, cloud, data, and security capabilities to telecom operations, network automation, and media/advertising businesses. Represent Microsoft in industry standards bodies and lead Forward Deployed Engineering initiatives to embed AI solutions. Requires 10+ years experience in telecom or related sectors, consultative sales, and transformation leadership. Location: New York, NY.
What you'll do
Lead business process transformation using TM Forum frameworks to map current operating models, identify value leaks, and design target states
Reengineer core telecom process domains end to end including operations, strategy, infrastructure, and enterprise management
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Requirements
Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience OR Bachelor's Degree in related field AND 7+ years customer-facing experience in relevant fields OR equivalent experience
Preferred: Bachelor's Degree AND 15+ years customer facing experience in telecommunications, management consulting, consultative selling, technology, or equivalent OR Master's Degree AND 13+ years such experience OR equivalent experience
Experience in consultative sales, advisory, strategy, business development, transformation, or technology leadership in telecommunications or related enterprise technology sectors
Demonstrated experience shaping and closing large, complex, multi year transformation deals with senior executive stakeholders
Demonstrated experience in telecom business process transformation with working knowledge of TM Forum frameworks (eTOM, SID, ODA, Open APIs)
Experience engaging executive stakeholders at a large US telecommunications operator and ability to operate within a global Microsoft team
Tech stack
AIclouddatasecurityTM Forum frameworkseTOMSIDOpen Digital ArchitectureOpen APIsAutonomous NetworksGSMA Open GatewayOSS/BSS modernizationnetwork APIsedge computingmulti access edge computingIoT
Benefits
Competitive salary range $133,000 - $222,700 per year (higher range for NY and SF Bay Area)Potential eligibility for benefits and other compensation
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