Full job description
FreeWheel, a Comcast company, is hiring a Senior Manager to lead a team of account managers responsible for growing strategic accounts using FreeWheel Buyer Cloud DSP technology. The role involves managing and mentoring the team, shaping account strategy, fostering a customer-centric culture, collaborating cross-functionally, and expanding key relationships through product adoption. Responsibilities include team leadership, client relationship management, operational excellence, training, escalation management, and commercial negotiations. Requirements include 10+ years in digital advertising with focus on real-time bidding, 2+ years managing teams, strong sales and product expertise, experience with DSP/SSP platforms, and proficiency in Salesforce, SQL, Looker, Excel, and PowerPoint. A Bachelor's degree is required. Compensation includes base pay between $159,318.97 and $238,978.46 plus targeted commission of $70,714.20. The position is located in New York, NY.
What you'll do
- Lead, coach, and develop a team of account managers to drive strong client relationships, retention, and revenue growth
- Provide ongoing mentorship, performance feedback, and career development guidance
- Foster a culture of proactive problem-solving, critical thinking, and customer-centric decision making
- Partner with Sales, Product, Support, Engineering teams to provide seamless client experiences
- Oversee account strategy and execution ensuring alignment with client objectives
- Identify skill gaps and implement training, onboarding, and upskilling programs
- Drive operational excellence by standardizing processes and improving workflows
- Act as an escalation point for complex client issues providing strategic direction
- Promote knowledge sharing, collaboration, and best practices across the team
- Serve as a product expert to evangelize product adoption and usage
- Lead negotiations for sophisticated commercial agreements with customers
Requirements
- 10+ years in digital advertising in a customer facing role with a primary focus on real-time bidding technologies
- 2+ years of experience managing a team
- Proven track record of managing and growing large, complex customers utilizing sales acumen, product expertise, and relationship building skills
- Demonstrated capability of managing a high performing team
- Experience developing trusted relationships with C-Suite decision makers
- Deep understanding of real-time bidding mechanics, standards, and protocols
- Strong understanding of digital advertising partner ecosystem, including data, measurement, optimization, and identity
- Experience navigating complex commercial negotiations
- Hands on experience in leading DSP or SSP platforms and knowledgeable about strengths and weaknesses
- Experience with Salesforce, SQL, Looker, Excel, and PowerPoint
- Bachelor’s Degree required
Tech stack
SalesforceSQLLookerExcelPowerPointDSPSSPreal-time bidding technologiesAPIslogs
Benefits
Base pay within range $159,318.97 - $238,978.46 dependent on experienceTargeted Commission: $70,714.20Potential for significant upside above targeted earnings for overachieving sales targetsBest-in-class benefits to support physical, financial, and emotional well-beingPersonalized options, expert guidance, and always-on tools for employee support